Retail Planning Specialist

Pilot Company • Knoxville, TN • 14h ago

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The Retail Planning Specialist is responsible for overseeing the execution and compliance of merchandising initiatives across internal teams. This role ensures that retail resets, and bimonthly promotional activity for both retail and deli, are completed accurately, efficiently, and in alignment with company standards, while serving as a central point of contact for cross-functional teams.

Essential Functions

Uses general business understanding to drive decisions regarding execution, communication plans and problem solving.

Lead internal and cross functional meetings, to include agenda development, project updates, timeline management and status reporting.

Create detailed execution instructions for resets, including planogram implementation, product assortment alignment, signage placement, and safety protocol adherence.

Track and report on merchandising compliance for internal service providers. Identify gaps and implement corrective actions.

Meets monthly and quarterly targets related to the STOR process with some impact on in-store transactions with target/specific goals given by the Sr. Manager.

Work as a mentor to the coordinator, STOR to develop their skills.

Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level

Ensure all activities are in compliance with rules, regulations, policies, and procedures

Complete other duties as assigned

Qualifications

High school diploma or equivalent certificate required

Minimum 1 years in (@type of work) required or equivalent combination of education and experience

Competencies

Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment

Strong organizational skills with attention to detail

Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making

Attention to detail

Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives

Excellent customer service skills

Physical Requirements & Working Conditions

General office work requires sitting or standing for long periods of time

Able to lift up to 25 lbs.

This position is fully onsite; Monday through Friday from 8am to 5pm EDT

Additional Information

This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Benefits

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

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