Senior Sales Manager - Group

Hyatt • New York, NY • 4h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Hotel Seville Nomad is a character-rich hotel in New York City's Nomad neighborhood, blending early-20th-century New York glamour with modern comfort, creative energy, and the distinctive spirit of The Unbound Collection by Hyatt. Steps from the Flatiron District, the hotel offers a refined yet intimate base for exploring the city's most iconic neighborhoods. Guestrooms and suites feature thoughtful re-designed details, plush finishes, and a warm, residential feel that nods to the building's 1904 heritage. The lobby and Il Bar channel a stylish, lounge-like ambiance with vintage touches and contemporary edge. Additional amenities include a newly refreshed fitness center, versatile meeting and event spaces, and pet-friendly accommodations.

The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to group clients, managing accounts, and conducting site inspections, solicitations and generates impactful business.

Duties also include preparing and presenting effective proposals, maintaining well-organized documentation and reports, utilizes Hyatt systems and delivers exceptional customer service. The Senior Sales Manager will also participate and may lead sales meetings and other staff events. The Senior Sales Manager also works as a team member within the sales and event team and is in close contact with other sellers as well as members of other Departments.

Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assists the Director of Sales & Marketing with projects as well as mentors other sales team members.

Core Responsibilities

Solicit, negotiate, and manage Local and National accounts.

Develop and execute strategic account plans to grow share, ADR, and overall sales production.

Utilize internal and external systems to monitor, track, solicit accounts and increase share.

Conduct regular account reviews, travel to client offices, and host on-property client events.

Deliver exceptional customer service to both meeting planners, stakeholders and attendees.

Develop targeted promotions and value-add packages to drive off-season demand.

General Sales & Administrative Responsibilities

Prepare and present compelling proposals, presentations, and quarterly business reviews.

Maintain organized documentation, reports, and account notes within CRM and Hyatt systems.

Collaborate closely with Revenue, Marketing, and Operations to ensure seamless execution of guest and partner expectations.

Participate in and occasionally lead sales meetings, event meetings, and cross-departmental initiatives.

Represent the hotel at industry events, trade shows, and client activations.

Assists the Director of Sales & Marketing with projects as well as mentors other sales team members.

Compensation

The anticipated annual compensation range is $83,600 - $125,500. The wage offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Qualifications:

Qualifications

Demonstrates a commitment to elevated, personalized service that embodies the expectations of a luxury hotel.

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal and written communication skills.

3 - 5 years of hotel sales experience preferred, ideally with exposure to group clients in New York City or another Tier 1 market.

Strong selling, negotiating, business writing, and presentation skills.

Proficiency in Microsoft PowerPoint, Excel, and Word.

Ability to work independently with confidence.

Flexible schedule, with availability to work nights, weekends, and holidays as needed as well as occasional business travel.

Familiarity with SOX (Sarbanes-Oxley) compliance. Valued Extras

Knowledge of Envision Sales, Opera Cloud and Reserve

Primary Location: US-NY-New York City

Organization: Seville Nomad

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: NEW015167

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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