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ADMINISTRATIVE SPECIALIST I
Rev 07-21
Department: Treasurers Office
Reports To: County Treasurer
Position Summary
Under the supervision of the County Treasurer, the Administrative
Specialist I is a non-exempt
position under the FLSA that performs clerical and accounting duties
associated with real estate,
personal property, and motor vehicle taxes. The duties of this position
include billing, receiving,
collecting, and processing all county property taxes, vehicle license
fee revenues, and drivers license
fees. Procedures are standardized and work is checked primarily for
accuracy and completeness. The
clerk has a great deal of contact with the general public.
Essential Functions
Problem-solving and critical thinking skills are used daily in this
position;
Processes tag renewals, titles, and all phases of vehicle registrations;
Issues drivers licenses or identification cards;
Cross trained on various treasurers office and vehicle registration
functions;
Answers telephone and provides information to customers regarding
vehicle registrations, vehicle
titles, tax payments and drivers licenses;
Processes real estate and personal property tax payments;
Processes tax escrow payments;
Assists with daily cash counts and balancing;
Responsible for collection of payments and maintaining cash drawer for
vehicle business;
Issues receipt for deposits from other county offices;
Processes mail with postage and delivers to post office.
Marginal Functions
Assists taxpayers with complaints and protest applications;
Other related duties as deemed necessary or as assigned.
Minimum Position Requirements
Experience: At least one year of clerical and bookkeeping experience is
required. Employee
is expected to have acquired the necessary information and skills to
perform the job reasonably
well after one year in the position.
Education: High School Diploma or GED. Some college credit preferred or
equivalent
combination of experience and training. Must pass training to process
vehicle renewals, title
applications and issue drivers licenses and I.D.s. Must remain current
on changing rules and
regulations.
Administrative Specialist I
County Treasurers Office
Minimum Position Requirements, continued
Skills: Employee must have a good working knowledge of computer
applications, accounting
procedures and related software packages, office procedures and
mathematics. Employee must
have the ability to learn and comprehend real estate legal descriptions
and instruments of
conveyance; the ability to receive, interpret and follow instructions.
Excellent interpersonal
and communication skills are required. Employee must have the ability to
operate a computer,
scanner, calculator, fax, postage machine, and other related office
equipment. Good telephone
skills are required. Employee must have a valid drivers license.
Problem Solving: Frequent problem solving exists in this position.
Problems include handling
taxpayer complaints and inquiries, balancing tax receipts with the
amount collected as shown
on record, processing vehicle transactions and drivers licenses.
Decision Making: Independent decision making exists in this position.
Decisions include
determining the best process for helping customers with tax receipts and
vehicle registrations.
Assigned duties follow standard department procedures and state
provisions.
Accountability: Employee is responsible for funds collected on a daily
basis. Employee does
not have budgetary control over the department and does not participate
in the annual budget
process. Employee must be bondable. Must be able to clear fingerprint
and background check
to issue drivers licenses and I.D.s.
Supervision: Supervision is provided by the County Treasurer or
appointee. Job-related
decisions are reviewed by the County Treasurer. Employee does not have
supervisory
responsibility over subordinate personnel.
Personal Relations: Continual contact with other county departments and
the general public.
Working conditions: No adverse weather working conditions exist in this
position; however,
there is continuous possibility of being in a threatening situation with
irrational customers
the reason for panic buttons being installed in various locations.
Physical Requirements: Work is sedentary in nature and is performed at a
desk or counter the
majority of the time. Employee must have the ability to travel to
out-of-town sites for training,
schooling, and meetings. The employee must have the ability to express
or exchange ideas by
means of communication and convey detailed or important instr
