Health Market Department Manager

Hy-Vee Food Stores • Watertown, SD • 10h ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: HealthMarket Department Manager

Department: HealthMarket

FLSA: Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the most innovative and best quality product at a competitive retail price.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Health Wellness Home, Store Operations, and Perishables

Positions that Report to you: HealthMarket Department Employees

Primary Duties and Responsibilities:

Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.

Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.

For the purposes of homeopathic and natural wellness products, employee will assist customers by accessing/obtaining information and pointing to the product, however will not provide instruction on the product or its use.

Stays current on trends in each product category, and educates customers by offering suggestions, answering questions, etc.

Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.

Tracks proper rotation of products, checks for expired code dating, and orders merchandise for replenishment.

Communicates with employees regarding sales and ideas. Assists in educating customers by offering suggestions and answering questions, etc.

Handles and satisfies customer issues.

Adheres to company policies and individual store guidelines.

Figures retail pricing and ensures correct pricing.

Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads

Plans displays, promotions, and determines pre-orders.

Determines sanitation guidelines and procedures and ensures compliance.

Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.

Fills displays, checks in delivered merchandise, and works in the sales area. Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Determines placement of merchandise and rearranges as needed.

Assists in other areas of store as needed.

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Must possess the ability to compose original correspondence; follow technical manuals and have increased contact with people.

Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Education and Experience:

High school diploma or equivalent preferred; 1 - 3 years of previous related work experience.

Physical Requirements:

Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and fieldof vision.

Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, bass, price gun, and C.A.R.S. system.

Financial Responsibility:

Responsible for merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors, and the general public.

Confidentiality:

Has access to confidential information including pricing, monthly reports (sales per labor hour, total company sales, gross profits, labor, percent to total), employee compensation and files.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Customer Sales Representative

TEKsystems • Watertown, SD • 12h ago

Management & Administrative

Customer Sales Representative Your day-to-day will include: Partnering closely with the Outside Sales team to support quotes, orders, and customer needs Serving as a primary point of contact for customers and vendors via...

12h ago

Go to Apply

Aisles Online Service Lead

Hy-Vee Food Stores • Watertown, SD • 14h ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

14h ago

Go to Apply

Activities Assistant, Long Term Care (LTC)

Good Samaritan • Watertown, SD • 2d ago

Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: Watertown...

2d ago

Go to Apply

barista - Store# 10615, HWY 212 & 29TH

Starbucks • Watertown, SD • 5d ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

5d ago

Go to Apply

Bakery Clerk

Hy-Vee Food Stores • Watertown, SD • 6d ago

Retail & Hospitality

6d ago

Go to Apply

Industrial Project Manager

CDM Smith • Watertown, SD • 1w ago

Legal & Paralegal

44232BR Requisition ID: 44232BR Business Unit: IND Job Description: CDM Smith is seeking to fill an exciting Project Manager position in our established and growing Industrial Division. This Project Manager will bring ex...

1w ago

Go to Apply

Part-Time Sales

Menards, Inc. • Watertown, SD • 1w ago

Sales & Marketing

Part-Time Sales Job#:407428 Location:WATERTOWN, SD Department:Store Opportunities Category:PT Sales Salary:Hourly Apply To This Job Return To List Job Description Part-Time Make BIG Money at Menards! Extra $3 per hour on...

1w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Watertown, SD • 2w ago

Retail & Hospitality

175282BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

2w ago

Go to Apply

Mechanical Engineer (HVAC Design Energy Analysis Modeling)

CDM Smith • Watertown, SD • 2w ago

Retail & Hospitality

44148BR Requisition ID: 44148BR Business Unit: TSU Job Description: CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched...

2w ago

Go to Apply

Retail Customer Service

Sherwin-Williams • Watertown, SD • 2w ago

Retail & Hospitality

This is a Full Time Role with pay starting from $16.50-$17.03 Hourly. The individual selected for this role will be expected to work at Store #703239, located at: 926 26th Street NE, Watertown, SD 57201. This position is...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.