Operations Manager, Nights

Martignetti Companies • Taunton, MA • 8h ago

Operations Manager, Nights (Warehouse) Position Overview: The primary
purpose of this position is to oversee the daily activities of the
warehouse operation. This begins with the accurate receiving and putaway
of merchandise, replenishments, will-calls and samples. This position
could oversees the selecting of products and the correct loading of
trucks while promoting quality and productivity with each transaction,
and providing a safe and enjoyable work environment. This position
provides operational direction and leadership to all associates
supporting distribution requirements. Encourages and enables personal
and professional growth of DC management and hourly associates. Key
Accountabilities: Establishes and maintains a culture of open, honest
communication, and one of shared concern for the well-being and genuine
respect of all Distribution associates. Encourages opportunities for
participation, collaboration, and teamwork at all levels within the
Distribution organization. Requires a management style among Supervisors
which promotes an atmosphere of high performance, superior customer
service, and innovation, while never compromising management\'s
integrity among our hourly associates. Establish priorities and ensure
compliance. Establish and maintain daily production schedule.
Coordinates the Department\'s planning activities with Delivery and
Sales. Ensuring appropriate staffing levels and operating schedules to
meet inbound and outbound volume requirements and customer delivery
schedules. Maintain Key Performance Indicators (KPIs) to measure and
drive operational performance. Meet established sales, customer service
and warehouse expectations. Maintain staffing and equipment needs for
the operation. Train and develop managers and supervisors for the
warehouse operation. Work closely with unionized labor force and its
representatives to maintain a clean and safe workplace. Cross-train all
managers to ensure proper department coverage and development. Work
closely with Supervisors and Director to ensure compliance with company
and department policies and procedures; recommend improvements as needed
as well as to collective bargaining agreements. In consultation with
Supervisor or Director, administer disciplinary action as needed. Ensure
proper allocation of resources to complete daily workload in a timely
and cost-efficient manner. Ensure accurate and timely completion of
daily workload with strong focus on customer service while controlling
costs. Evaluate daily performance and shift resources as needed. Ensure
a safe and clean workplace to avoid injuries and handle Workers
Compensation matters for employees injured on the job. Assist Director
of Warehouse Operations with all safety awareness and accident
prevention programs. Broad knowledge and understanding of OSHA
regulations. Comply with inventory management and asset protection
guidelines. Ability to function effectively in multi-union warehouse
environment. Ability to work in a fast-paced and demanding environment.
Requirements Knowledge/Skills/Abilities: Provide back-up on floor
coverage Train, support, and coach next level of management in
preparation for advancement Work closely with the safety manager to
support all safety initiatives. Other duties as assigned
Education/Experience/Training: Education: Bachelor\'s degree, in
business or Supply Chain preferred Experience (Minimum Needed): Minimum
5 years of Supply Chain Specialized Knowledge Needed for Performance of
Job: Above average computer skills, knowledge of Word, Excel, PowerPoint
and Access. In-depth knowledge of Warehouse Management Systems and Crane
Technology. Knowledge of the conveyor system and automated warehouse
Special Skills: Skill in conflict resolution and negotiation Other:
Skill in effective, clear and persuasive oral and written
communications; Ability to lead, motivate and secure performance of
staff positions in achieving key performance goals.

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