Customer Service Associate

Walgreens • Waterloo, IL • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1783897BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 913 N MARKET ST,WATERLOO,IL,62298

Full District Office Address: 913 N MARKET ST,WATERLOO,IL,62298-01005-09441-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09441-WATERLOO IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate

Walgreens • Saint Louis, MO • 5h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5h ago

Go to Apply

Customer Service Representative

National Dentex • Fenton, MO • 5h ago

Management & Administrative

Description Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration nee...

5h ago

Go to Apply

Custodial Account Manager (Custodial)

WFF Facility Services • Saint Louis, MO • 5h ago

Management & Administrative

Custodial Account Manager (Custodial) st. Louis, MO, United States of America $1.00 - $1.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management services focused 100% on educ...

5h ago

Go to Apply

Senior National Account Manager

Indeed • Saint Louis, MO • 5h ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

5h ago

Go to Apply

Senior Account Manager (CheckMark)

Nestle • Saint Louis, MO • 5h ago

Management & Administrative

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradi...

5h ago

Go to Apply

Pipeline Account Manager II

PennyMac • Saint Louis, MO • 6h ago

Management & Administrative

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of in...

6h ago

Go to Apply

Guest Service Agent

Drury Hotels • Saint Louis, MO • 6h ago

Management & Administrative

Property Location:2 South 4th Street - St. Louis, Missouri 63102You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a...

6h ago

Go to Apply

Logistics Coordinator

Insight Global • Saint Louis, MO • 12h ago

Management & Administrative

Job Description Insight Global is looking to add a Logistics Coordinator to one of the leading Beverage companies globally, here in St. Louis, MO. It will be their job to work directly with wholesalers, merchandisers, an...

12h ago

Go to Apply

Administrative Assistant

Commerce Bank • Saint Louis, MO • 17h ago

Management & Administrative

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are tak...

17h ago

Go to Apply

Marketing and Communications Consultant Senior

SSM Health • Saint Louis, MO • 19h ago

Management & Administrative

It's more than a career, it's a calling. MO-SSM Health Mission Hill Worker Type: Regular Job Highlights: As a Marketing and Communications Consultant Senior , you'll be a strategic content writer and storyteller, shaping...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.