Description

National Dentex is growing the largest network of dental laboratories in North America and is looking for passionate people who want to grow with us. Click here (https://youtu.be/7G0lsjGmVoY) to learn more about our welcoming culture! Our focus is on a team-oriented atmosphere that fosters innovation, leading edge technologies, training and advancing the industry.

What's in it for you? A great career and benefits as well: Paid time off and holidays; Health, Vision, Dental and 401(k) savings plan; Career advancement; Continuing education. At NDX, we are dedicated to building a diverse, inclusive and authentic workplace, and if you are excited about this role, we encourage you to apply. You may be just who we are looking for!

Our team is growing, and we are seeking to fill a Chairside Customer Service position at NDX Green Lab. The ideal candidate will be located and service dentists located in Northwest Arkansas: Fort Smith, Van Buren, Springdale, Rogers, or Fayetteville.

The regular hours for this position are from 8:00 a.m. to 4:00 p.m., Monday through Friday, and subject to change from time to time.

Primary Responsibilities and Essential Functions of the Position:

Match patient dentition by custom staining porcelain and porcelain-to-metal restorations.

Perform minor porcelain repairs such as adding contacts, healing fractures, minor recontouring, and reglazing.

Advise dentists on prepping procedures for all-porcelain restorations, in seating difficult or complex, crown and bridge cases, on planning implant restoration cases, in prepping custom implant posts, in taking implant restoration impressions, in implant bar and framework try-ins, in seating implant restorations and/or assist dentists with precision attachment cases.

Call on new dentists to acquaint them with laboratory services with a view to establishing new accounts.

Call on existing accounts to advice of new services, help with problems and maintain friendly relations.

Requisition needed supplies and keep all necessary equipment maintained and sterilized as needed.

Follow up on cases in lab as needed to advise or instruct in-house technicians on needed procedures.

Check appointment book regularly for additions or corrections to chairside schedules and/or special instructions.

Attend dental shows and seminars as laboratory representatives.

Advise and assist dentists with denture procedures.

Assist with dental office staff training in the areas of materials use, model pouring, fabricating temporaries, and shade taking.

All other duties as assigned.

Skills and Abilities Required:

Must be able to read, write, speak and understand English

Personable individual with good oral communication skills

Excellent listening skills

Attention to detail and accuracy

Customer service focused

Acceptable driving record

Maintain a neat, clean and professional appearance.

Minimum Education and Experience Required:

Required: High school diploma or GED equivalent

Required: Chairside Dental Assisting or Dental Technician experience - Minimum of 2 yrs. experience required

Maintain Healthcare Provider CPR/1st Aid Certificate

Hazardous Materials or Equipment Used:

Ovens

Chemicals

Small hand tools

Company Phone

Company Car

Physical Requirements:

Sitting/Standing/Driving for long periods of time

Qualifications

Behaviors

Required

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

Job Security: Inspired to perform well by the knowledge that your job is safe

Education

Required

High School or Equivalent or better

Experience

Required

2 years: Chairside Dental Assisting or Dental Technician experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

National Dentex

Latest Jobs

Chairside Customer Service