Summary This position will serve as the Chief of Ambulatory Care & Processing in the Business Office (BO) for the Overton Brooks VA Med Center. They'll report directly to the Ass. Chief, BO & in their absence, the Chief, BO while providing leadership and managerial support for substantial operations to fulfill the VA mission. They'll provide a high-level leadership support to BO, upper management & clinical services. You'll be a second liaison between BO & the clinical leaders for health care lines. Responsibilities Duties include but are not limited to: Responsible for coordinating and supporting mechanisms for successful data entry Responsible for ensuring accurate, timely and consistent data is entered in the Medical Center database Provide the vision for development of monitors in measuring all data input Responsible for ensuring that stuff update all demographic information Reviews work in progress or upon completion and spot checks for work as deemed necessary to assess the quality and quantity of work produced by each employee. First line supervisory responsibilities include setting performance standards, evaluations, initiating on action disciplinary matters, awards, labor relations, approval and leave and work schedules. Monitor purchases to ensure that cardholders conduct daily purchase card reconciliations within the required timeframe and reconciliations are correct. Participates as a team member with Chief BO and Assistant Chief BO, in the annual budget estimate for operation of Medical Administration Service activities. Responsible for managing fund control points for BO and review operational budgets for all BO sections. Work Schedule: Monday - Friday 7:30AM - 4:00PM; subject to change based upon the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD074510 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: One year of specialized experience equivalent to the GS-11 level or higher which includes interpreting and applying regulations, policies, and procedures related to medical administration within a healthcare setting; developing and implementing process improvements for medical administrative operations; preparing written correspondence and reports for management review regarding medical; AND/OR training and mentoring new staff in medical administrative procedures and VA policies. You will be rated on the following Competencies for this position: Technical Credibility Decision Making Interpersonal Skills Planning and Evaluating Administration and Management Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying of light objects such as manuals, documents, etc. Concentration and sustained performance under prolonged stress is required because of the time factors involved in completion of work assignments within deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
