The Associate I, Health Finance at Carnival Corporation plays a central role in supporting the clinical business team by overseeing the processing of medical-related expenses and ensuring prompt payment while highlighting trends, cost-saving opportunities, and efficiencies. This position requires a strong understanding of accounts payable processes, payment terms, and purchase orders.
The Associate I, Health Finance collaborates closely with the Case Management team and shipboard medical teams to efficiently review and process different kinds of crew reimbursements, adhering to payment deadlines. Ensuring focus on prompt payment and adherence to payment deadlines, they maintain positive relationships with suppliers and service providers. The Associate I, Health Finance plays an important role in supporting the team and ensuring the optimal allocation of resources towards crew healthcare needs.
This role will interface with all brands, medical teams onboard, shoreside health services and public health leaders as well as external vendors that manage our healthcare systems. This includes supporting the North American brands which comprises of five brands with approximately 65+ ships carrying over 10 million guests annually and employing over 100,000 team members.
Essential Functions:
Processing Department Invoices:
Ensure the timely and accurate processing of invoices for medical services, suppliers, equipment purchases, and equipment maintenance, adhering to contracted term dates.
Monitor and validate the accuracy of approved discounts and fee schedule compliance, identifying areas for potential cost savings and negotiations.
Maintain meticulous records of all invoice transactions, posting them to appropriate payment applications for financial transparency.
Initiate and monitor benefit payments for shipboard staff on medical leave, ensuring accurate compensation disbursements based on employee agreements.
Verify and submit payment authorizations when reimbursing for medical expenses, ensuring timely and efficient financial support.
Special Projects & Training:
Consistently remain attentive and responsive to important business-related matters, even if the related issues don't have a direct effect.
Collaborate with the leadership team to address & resolve any discrepancies and areas for opportunities in invoices, ultimately ensuring accuracy in financial transactions.
Support the Manager, Health Finance with ad hoc projects, reports, and other duties as assigned.
Take initiative to remain attentive and responsive to important business-related matters, even if they do not have a direct impact, fostering a growth mindset and a commitment to overall organizational health and improvement.
Vendor Support:
Provide timely responses to vendor inquiries and general information requests, maintaining positive vendor relationships and upholding departmental timelines.
Assist with new vendor setups or updates to vendor accounts, ensuring accurate and up-to-date vendor information for efficient financial transactions.
Collaborate with the accounts payable department to resolve any vendor payment issues or delays.
Knowledge, Skills & Abilities:
Scope: The Associate I, Health Finance provides critical financial and operational support to the Health Services organization by managing the end-to-end processing of medical-related invoices, reimbursements, and benefit payments for shipboard employees. This role operates across all brands and interacts regularly with shipboard medical teams, shoreside clinical leaders, accounts payable, and external healthcare vendors. With responsibility for ensuring accuracy, timeliness, and full alignment with payment terms and contractual requirements, the Associate I helps maintain effective financial controls and directly contributes to the reliability and efficiency of the company's healthcare operations
Problem solving: Reviews invoices, reimbursements, and benefit payment requests with a critical eye for accuracy, contract compliance, and proper documentation, resolving inconsistencies before payment processing. Identifies trending variances, fee schedule discrepancies, or cost anomalies and escalates them appropriately to support informed decision-making and financial stewardship. Collaborates with accounts payable and vendors to troubleshoot issues such as missing documentation, payment delays, or account discrepancies, ensuring timely resolution. Assesses transaction patterns to uncover opportunities for efficiency, cost optimization, or workflow improvements, and communicates insights to leadership. Supports ad hoc analysis, reporting, and project work by collecting, organizing, and interpreting financial data to support operational transparency and strategic initiatives.
Impact: Ensures timely, accurate financial processing that directly supports the delivery of healthcare services to over 100,000 shipboard team members across 65+ ships. Strengthens vendor relationships by upholding service-level expectations and maintaining reliable communication, contributing to a consistent and trusted financial partnership. Protects organizational resources through meticulous invoice validation, adherence to payment terms, and identification of cost-saving opportunities. Enhances operational continuity for clinical teams by ensuring prompt reimbursement and benefit payments, enabling them to focus on crew health and case management. Contributes to the overall effectiveness of Health Services by supporting process improvements, participating in special projects, and reinforcing financial transparency and compliance.
Leadership: Demonstrates accountability and ownership in day-to-day financial processes, upholding accuracy, timeliness, and compliance with all internal procedures and vendor agreements. Builds collaborative, service-oriented relationships with shipboard teams, shoreside health leaders, and external vendors to support smooth financial transactions and ensure the continuity of healthcare services. Elevates team performance by proactively identifying discrepancies, raising areas of concern, and partnering with leadership to improve processes and operational outcomes. Models' responsiveness, professionalism, and a learning mindset by remaining attentive to emerging business needs, even when tasks fall outside direct responsibilities. Supports a culture of continuous improvement by assisting with training, sharing knowledge, and contributing to special projects that enhance financial accuracy, efficiency, and vendor experience.
Qualifications:
Associate degree in Business or Health Administration, Finance, or Accounting. Bachelor's degree is preferred.
Proficiency in Microsoft Office and PowerPlatform
College degree may substitute for work experience.
1+ years of work experience with similar scope and responsibilities is required.
Strong written, communication and organizational skills.
Mathematics, financial and analytical skills.
Ability to handle billing issues and disputes.
Ability to code a high volume of invoices via different pay-site platforms.
Ability to apply analytical and logistic skills; maintain attention to detail and accuracy.
Proficiency in the use of computer business applications with working knowledge of Word and Excel.
Excellent interpersonal and communication skills (verbal and written) with providers, ship personnel, employees, internal departments, and management.
Strong organizational skills and the ability to meet deadlines and handle multiple and competing priorities
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.??
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.?Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage?
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.?
Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.? Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.? All employees gain additional vacation time with further tenure.
Sick Time - All full-time employees receive 80 hours of sick time each year.? Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.??
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement?
On-site Fitness center at our Miami campus
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About Us
Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
