Director Private Bank First Line Credit Risk

Citizens • Westwood, MA • 7h ago

Description

About Citizens Private Bank

Citizens Private Bank serves high-net-worth clients with tailored financial solutions, including lending, investment, and wealth management services. Our mission is to deliver exceptional client experiences through personalized strategies and a commitment to prudent risk management. As part of our growth, we are seeking a dynamic leader to oversee credit risk governance and analytics for our Private Banking portfolio.

About the Role

As the Head of Private Bank 1st Line Credit Risk, you will lead a high-impact team responsible for safeguarding the credit quality of Citizens' Private Banking portfolio. This strategic leadership role oversees credit risk governance, analytics, and policy management across consumer and commercial products. You will partner with senior stakeholders to ensure robust risk frameworks, accurate reporting, and compliance with regulatory standards-all while driving innovation in credit risk tools and processes.

What You'll Do

Lead and Manage: Oversee a team of senior risk managers and analytics professionals, fostering a culture of accountability and collaboration.

Risk Governance: Propose, review, and manage credit risk KRIs/KPIs to monitor portfolio health.

Analytics & Reporting: Partner with internal analytics teams (ED&A, CPAR) to deliver actionable insights and comprehensive credit risk reporting.

Asset Quality Reviews: Organize and lead AQRs for all consumer and commercial products.

Policy Oversight: Conduct annual credit policy reviews and attestations; propose policy changes and manage approval processes with 2nd line.

Exception & Outlier Management: Build and maintain reporting for loans outside policy and ensure accuracy of exception reporting.

Data Integrity: Ensure systemic accuracy in automated credit decisions and maintain data integrity across source systems.

Model Development: Collaborate with 2nd line oversight on models, loss frameworks, and associated tools.

Cross-Functional Leadership: Coordinate with credit officers, portfolio risk management, internal audit, and regulatory bodies.

What We're Looking For

Experience: 10+ years in credit risk management, with significant leadership experience in consumer and commercial lending.

Expertise: Strong knowledge of credit policy, risk analytics, and regulatory requirements.

Skills: Exceptional analytical, strategic thinking, and communication skills; ability to influence at all levels.

Education: Bachelor's degree required; advanced degree or professional certifications (e.g., CFA, FRM) preferred.

Why Join Us

Opportunity to shape the credit risk strategy for a leading financial institution.

Collaborative culture focused on innovation and excellence.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8:00-5:00

Pay Transparency

The salary range for this position is $213,000 - $260,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

05/08/2026

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