Assistant Operations Manager - Housekeeping

Hyatt • Savannah, GA • 2h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Assistant Operations Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Operations Manager overseeing Housekeeping and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position will gain exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.

Why Work at Hyatt?

Medical/Dental/Prescription/Vision Insurance

Flexible Spending Accounts

Disability and Life Insurance

Paid Family Bonding Time

Adoption Assistance

$1,000 per year for Educational Assistance

Complimentary and Discounted Hyatt Hotel Room Nights

Free Meals in our Colleague Dining Room

Paid Time Off & Paid Holidays

401(k) with Employer Match

Support for Your Personal Wellbeing (Complimentary Headspace Subscription & Employee Assistance Program)

Qualifications:

Qualifications - External

A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

2-3 years of progressive hotel Rooms Management experience

Service oriented style with professional presentations skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Must have the ability to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-GA-Savannah

Organization: Hyatt Regency Savannah

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: SAV003614

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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