Customer Service Representative

Kelly Services • Savannah, GA • 1d ago

Customer Service Representative - Logistics & Warehouse Operations (Day Shift) - Pooler, GA - $16.50/hr

Now Hiring: Full-Time Day Shift Customer Service Representative!

Join Outsource Logistics in Pooler, Georgia, as a Customer Service Representative (CSR). This is a full-time, day shift position-Monday to Friday-with competitive pay at $16.50/hour. We're seeking candidates with experience in customer service, logistics, call center, office administration, and/or warehouse support roles.

Key Responsibilities:

Deliver excellent customer service to clients by responding to inquiries, issues, and shipping requests via phone, email, and in-person.

Maintain and update customer account records in our computer systems (WMS) and software platforms.

Receive, process, and verify all inbound and outbound freight shipments for accuracy.

Accurately enter orders into Warehouse Management Systems (Camelot, Navis experience a plus).

Communicate with shipping and warehouse teams regarding shipment status, inventory, and issues.

Manage and reconcile inventory data, ensuring accuracy across all records.

Resolve customer complaints or concerns promptly and professionally.

Build and maintain positive relationships with existing and new customers.

Support coworkers and help cover tasks during peak times, absences, or as needed.

Promote a positive and collaborative team environment in the Customer Service department.

Requirements:

Minimum high school diploma or equivalent required; some college coursework preferred but not required.

3-5 years of professional experience in customer service, call center, administrative, office, or logistics environments.

Logistics, warehousing, or shipping industry experience is a plus but not required.

Strong organizational, communication (verbal & written), and multitasking skills.

Proficiency in computer systems and warehouse management software (WMS); experience with Camelot or Navis WMS a plus.

Basic math skills and the ability to handle standard calculations.

Ability to follow written and verbal instructions, handle problem-solving, and work both independently and in team settings.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly ® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture-we're dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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