Housekeeping Supervisor - Kimpton Shane Hotel

Kimpton Hotels & Restaurants • Atlanta, GA • 1d ago

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.

Some of your responsibilities include:

Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.

Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.

Report any substandard conditions or damage of the guest room to the Housekeeping department.

Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure they are performing at a high quality level.

Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.

The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.

Answer the department telephone using friendly telephone etiquette.

You'll help guests with special requests, information, and status of Lost & Found items.

Check the hotel's PMS computer for information concerning room status and to enter updated room status.

Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.

Confirm the work schedule for the following day with room cleaners.

Complete a written report of all room statuses for the Front Desk.

File all daily reports in the file cabinet.

What You Bring

High School Diploma is preferred.

1 year of experience in customer service or similar role.

Housekeeping supervisory or related job experience is preferred.

Flexible schedule, able to work mornings, nights, holidays and weekends when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.

Similar Jobs

(USA) Human Resource Office/Training Manager (Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.Com)

Walmart • Lithia Springs, GA • 1h ago

Retail & Hospitality

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals...

1h ago

Go to Apply

Manager, Facilities Maintenance Operations

Walmart • Norcross, GA • 9h ago

Retail & Hospitality

Position Summary... What you'll do... At Walmart, we're seeking a dynamic and experienced Manager, Facilities Maintenance Operations to oversee the predictive and preventative maintenance of our facilities within a regio...

9h ago

Go to Apply

Restaurant Managers

Chicken Salad Chick • Marietta, GA • 17h ago

Retail & Hospitality

Description Assistant Manager Job Summary The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focu...

17h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Snellville, GA • 20h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

20h ago

Go to Apply

Assistant Food and Beverage Operations Manager

Marriott • College Park, GA • 1d ago

Retail & Hospitality

Additional Information Relocation Assistance Available Job Number 26040601 Job Category Food and Beverage & Culinary Location Atlanta Airport Marriott, 4711 Best Rd, College Park, Georgia, United States, 30337 VIEW O...

1d ago

Go to Apply

Online Sales Concierge

D.R. Horton, Inc. • Atlanta, GA • 1d ago

Retail & Hospitality

D.R. Horton, Inc., the largest homebuilder in the U.S.,was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed princi...

1d ago

Go to Apply

Restaurant Managers

Chicken Salad Chick • Roswell, GA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Assistant Restaurant Leader

Raising Cane's • Atlanta, GA • 1d ago

Retail & Hospitality

Company Description Starting from $55,000 annually plus monthly training incentive of $750 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restaurant...

1d ago

Go to Apply

Sr. Business Development Manager, eCommerce Omnichannel

Central Garden & Pet Company • Atlanta, GA • 1d ago

Retail & Hospitality

KEY RESPONSIBILITIES Passionate Leader to develop and implement eCommerce strategies that enhance online brand presence, drive profitable sales growth and achieve both short and long-term business goals Ability to drive...

1d ago

Go to Apply

Banquet Event Set Up

Hyatt • Atlanta, GA • 1d ago

Retail & Hospitality

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Houseperson - Events is responsible...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.