Sales Support Representative - Industrial Turnarounds

Ferguson Enterprises, LLC. • United States, United States • 3w ago

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today!

Ferguson is currently seeking an Industrial Turnaround Sales Support Representative to fill an immediate need. This role is approved to be fully remote and can be based anywhere in the United States.

Responsibilities

As an Industrial Turnaround Inside Sales Representative, you will:

Serve as a key support resource for the Outside Sales and Turnaround team by providing accurate quotations, order processing, and personalized customer service

Coordinate directly with turnaround customers, warehouse operations, and on-site personnel to ensure materials and services are delivered on time and accurately

Update customer account information, track job-specific material requirements, and provide responsive communication throughout project timelines

Develop strong working relationships with vendors and suppliers to meet turnaround demands

Assist with project documentation, reporting, and job closeout requirements

Manage customer information through Ferguson's systems and support account needs both in-person and online

Travel to customer sites and branch locations as needed to support turnaround projects and ensure customer satisfaction

Be on-call 24/7 during active turnaround projects to respond immediately to urgent customer orders, delivery needs, and problem resolution. This is a critical function of the role and essential to supporting our customers' operations.

Understand the seasonality of turnarounds: during peak project seasons, extended hours, travel, and urgent support will be required. In between turnarounds, the role focuses on preparation, planning, and supporting ongoing customer needs.

Qualifications

2-3 years of sales or customer support experience is highly preferred

Prior experience with turnarounds, shutdowns, or industrial services is a plus

Mechanical knowledge and familiarity with refinery, chemical, or industrial plant environments

Goal driven, team oriented, and self-motivated

Strong relationship-building skills with both customers and internal teams

Excellent communication, time management, and organizational skills

Professional, courteous, and articulate with customers and vendors

Ability to adapt quickly, problem-solve, and manage multiple priorities under tight deadlines

Strong computer skills, specifically Microsoft Outlook, Teams, and Excel

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Li-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience.

$21.46 - $34.36

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

Similar Jobs

APEX Accelerator Procurement Counselor -- Upper Peninsula of Michigan

Networks Northwest • Marquette, MI • 1h ago

Legal & Paralegal

{width="519" height="100"} Networks Northwest is seeking a motivated and resourceful APEX Accelerator Procurement Counselor to join its regional APEX Accelerator team. This role provides direct counseling and training to...

1h ago

Go to Apply

Legal Support Specialist

Pillsbury Winthrop Shaw Pitman LLP • New York, NY • 1h ago

Legal & Paralegal

New York, New York Job Description We are seeking to hire a Legal Support Specialist to support the NY office. The Legal Support Specialist will play a vital role in supporting attorneys and legal professionals in their...

1h ago

Go to Apply

Industrial Painters - night/weekend shifts

JWF Defense Systems • Johnstown, PA • 1h ago

Legal & Paralegal

Shift Hours Night shift: Monday-Thursday 5:00pm-3:15am Weekend Shift: Friday, Saturday, Sunday (12-hour shifts) Job Description Successful candidates will use different spray applications to apply protective coatings to...

1h ago

Go to Apply

Coatings Specialist (Industrial Painting)

JWF Defense Systems • Johnstown, PA • 1h ago

Legal & Paralegal

Shift Hours Generally Monday-Friday but will vary with workload Job Description JWF Industries is a growing metal manufacturing company, continuing to expand into defense & other markets with long-term work. We are s...

1h ago

Go to Apply

Industrial Electrician

Aerotek • Wilmington, DE • 1h ago

Legal & Paralegal

Looking for an Industrial Electrician in Northern, DE We are seeking a skilled Industrial Electrician to support our manufacturing operations. The ideal candidate will be responsible for installing, maintaining, and repa...

1h ago

Go to Apply

Industrial Millwright

Haynes International • Kokomo, IN • 1h ago

Legal & Paralegal

Qualifications: High School Diploma or Equivalent and Millwright journeyman's card or six (6) years' experience as an industrial/manufacturing millwright. Possess a bona fide Journeyman Certificate in the Craft OR docume...

1h ago

Go to Apply

Industrial Pipefitter/Welder

Westmor Industries • Hugo, MN • 1h ago

Legal & Paralegal

Company Description One of the fastest growing private companies in America today, Westmor Industries, designs, manufactures and supports storage, transport and dispensing solutions for petroleum, propane and other liqui...

1h ago

Go to Apply

Senior Project Manager, Industrial Design Temp to Perm

CHOBANI LLC • New York, NY • 1h ago

Legal & Paralegal

SummaryThe Senior Project Manager Industrial Design will lead and coordinate all industrial design initiatives across Chobani and La Colombe, ensuring projects are executed on time at the highest quality.This role partne...

1h ago

Go to Apply

Safety Product Manager - Mining & Industrial Sales

SunSource • Columbus, OH • 1h ago

Legal & Paralegal

Safety Product Manager - Mining & Industrial Sales Since 1974, United Central Industrial Supply , a SunSource company, has been providing industrial operators throughout North America the components and services they...

1h ago

Go to Apply

Patent Agent (Mechanical or Related Field)

Fox Rothschild LLP • Washington, DC • 2h ago

Legal & Paralegal

Description Responsibilities Responsibilities include working in all aspects of the patent practice, preparing and prosecuting applications, conducting research, leading inventor meetings, patent strategy and in general...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)