Accounts Receivable Specialist - Career Advancement Opportunities!!!

Casella Waste Systems • Rutland, VT • 20h ago

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1353327

The Accounts Receivable Specialistprovides excellent customer service associated with the accounts receivable functions while building consumerrelationships and securingpayment,creatingpositive pay habits, and assistingcustomers with billing and service inquiries.

Hiring Range: \$18.00 - \$22.00 per hour based on experience

Key Responsibilities

Implements collection processes for past due accountsutilizingthe

multiple systems involved in themanagementof Casella customer accounts.

Documents all internal and external communicationsto ensure proper

transmission of customer interactions.

Assesses the critical information within a

customers\'accounttodetermine the best course of action while retaining the customer.

Manages a portfolio of customers by communicating via phone, fax,

email and customer portals regarding balances.

Manages communicationsandengages in active listening with customers,

confirming or clarifying information toresolve questions and concerns.

Responds efficiently and accurately to customers, explaining

possible solutions, and ensuring our customers feel supported and valued.

Adheres to all departmentalprocedures regarding daily operationsto

provideconsistent customer experiences.

Acts as a liaison between customers and otherdepartments within the

organizationto mitigate credit risk.

Participates in training and other learning opportunities to expand

knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Career Path Definitions & Distinctions

Entry Level:Demonstrates the ability to identify account @type, billing process and service levels.Can competently navigate through multiple platforms and systems.Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed.Ability to manage portfolios for one line of business.Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience.

Intermediate Level:Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts.Hastheability to manage portfolios fortwolinesof business.Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor\'s Degree in Accounting or Finance related field or equivalent experience.

Senior Level:Demonstrates the ability to cross trail lines of business, process basic adjustments under \$3,500.00 within an account or singe division.Ability to manage portfolios for 3 or more lines of business.Process credit requests upto \$5,000.00.Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers.Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels.Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor\'s Degree in Accounting or Finance related field.

Education, Experience & Qualifications

The successful candidate will have an associate\'s degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor\'s degree in an accounting or finance related field and customer service experience is preferred.

Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required.

Attributes

Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed

Similar Jobs

Accounts Payable Specialist - Career Advancement Opportunities!!!

Casella Waste Systems • Rutland, VT • 20h ago

Finance, Accounting & Banking

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1353328 The Accounts Payable Specialist is responsible for receiving, reviewing, and entering...

20h ago

Go to Apply

Associate Financial Advisor

Edward Jones • Rutland, VT • 1w ago

Finance, Accounting & Banking

There's power in partnership. You want to make an impact. We'll help you do it. As a licensed branch associate at Edward Jones, you'll work side by side with a financial advisor to serve clients, strengthen relationships...

1w ago

Go to Apply

Universal Banker

Berkshire Bank • Rutland, VT • 1w ago

Finance, Accounting & Banking

Division: Retail Banking Department: Various Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Salary range updated 2/26/2026. Actual compensation within the pay range wi...

1w ago

Go to Apply

Warehouse Material Handler

Adecco US, Inc. • Rutland, VT • 14h ago

Manufacturing & Warehouse

Adecco is hiring immediately for Warehouse Material Handlers in Rutland, VT. While working as a Warehouse Material Handler for Adecco, you will earn $18.00/hour + other great benefits! In this role, you will be responsib...

14h ago

Go to Apply

Restaurant Manager

Donuts of Rutland • Brandon, VT • 1d ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1353349 We are looking for an experienced and skilled store manager with remarkable skills who...

1d ago

Go to Apply

Floating Restaurant Manager

Donuts of Rutland • Rutland, VT • 1d ago

Retail & Hospitality

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1353346 Are you looking for adynamicwork environment where every day is a new adventure? Do yo...

1d ago

Go to Apply

Physical Therapist- Home Health

BAYADA Home Health Care • Rutland, VT • 1d ago

Hospital & Medical

Make an Impact as a Physical Therapist (PT) at BAYADA Home Health Care **Up to $30,000 Bonus New PT Grads Welcome to Apply!** BAYADA Home Health Care is currently seeking Physical Therapists (PT) to join our Vermont home...

1d ago

Go to Apply

Staffing Clerk Part Time

Price Chopper • Rutland, VT • 2d ago

Management & Administrative

Pay Range: $15.00- $18.55 SUMMARY Responsible for the administrative aspects of the Computer Assisted Interviewing Process, including scheduling, interviewing, and follow up with all candidates, ensuring compliance with...

2d ago

Go to Apply

Care Manager

Community Care Network • Rutland, VT • 3d ago

Management & Administrative

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1352809 Community Care Network is looking for a Care Manager to join our team! Community Care...

3d ago

Go to Apply

Medical Director

Community Care Network • Rutland, VT • 4d ago

Hospital & Medical

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1352811 Community Care Network is hiring for a Medical Director. Community Care Network is com...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.