VONA Field Case Manager

Axiom Medical • Greensboro, AL • 6d ago

About Us: We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact.

Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration.

Core Responsibilities:

This role requires initiative, precision, and the ability to manage multiple administrative functions:

Deliver administrative support across multiple functions as designated and/or needed.

Maintain data accuracy and consistency across all systems.

Monitor and process incoming correspondence, ensuring timely routing and proper documentation.

Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.

Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.

Manage the Letters inbox, including mailing documents and logging expenses.

Complete unattached email matching within CAPS.

Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.

Review and distribute CC reports.

Assist with incoming calls and provide general administrative support for the home office team.

Cross-train on additional duties to provide backup support and ensure continuity of operations.

Qualifications:

Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.

Strong organizational and analytical skills with a high attention to detail.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Excellent written communication and interpersonal skills.

Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.

Why VONA: We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.

VONA is an equal opportunity employer and values diversity in the workplace.

Similar Jobs

Customer Service Associate I

Family Dollar • Marion, AL • 2w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2w ago

Go to Apply

Nurse RN - NEWLY Increased Shift Diff Pay!

Diversicare Healthcare Services & Diversicare Ther • Marion, AL • 6h ago

Hospital & Medical

Overview NEWLY INCREASED SHIFT DIFF PAY! Unlock Your Nursing Career Potential at Diversicare! Join Diversicare, where we prioritize the growth and success of our valued team members. Nurses play a pivotal role in our mis...

6h ago

Go to Apply

Assistant Manager II

Family Dollar • Demopolis, AL • 2d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

2d ago

Go to Apply

(USA) Stocking 2 Coach, Non-Complex

Walmart • Demopolis, AL • 3d ago

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

3d ago

Go to Apply

Heavy Equipment Mechanic

Waste Connections • Uniontown, AL • 1w ago

Manufacturing & Warehouse

Schedule: Monday - Friday 6am to 4:30pm / Saturday's as needed Pay Rate: Dependent on experience. As a mechanic with us the minimum responsibilities are: Perform repairs and assigned preventative maintenance services. Pe...

1w ago

Go to Apply

(USA) Front End Coach

Walmart • Demopolis, AL • 1w ago

1w ago

Go to Apply

CDL-A - Tanker truck driver

Schneider • Greensboro, AL • 1w ago

Trucking & Construction

Tanker truck driver Average pay: $1,000-$1,420 weekly Home time: Every other week Experience: All CDL holders Overview Haul 75% non-hazardous freight in tanker trailers. Get home for three days every other weekend. 3-5 l...

1w ago

Go to Apply

Licensed Practical Nurse

Diversicare Healthcare Services & Diversicare Ther • Greensboro, AL • 2w ago

Hospital & Medical

Overview At Diversicare, we value our team members and provide opportunities for growth and career advancement. Our Nurses are fundamental to our mission of improving every life we touch by providing exceptional healthca...

2w ago

Go to Apply

Assistant Manager I

Family Dollar • Uniontown, AL • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Restaurant Team Member

Love's Travel Stops & Country Stores • Eutaw, AL • 2w ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Devel...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.