*Supervisor (Part-time) Tennessee Tech

Barnes & Noble Education • Cookeville, TN • 1d ago

Introduction

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Overview

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities

As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.

Expectations :

Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.

Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.

Help resolve customer issues and complaints and escalating problems to the management team when necessary.

Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.

Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.

Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.

Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Physical Demands :

Frequent movement within the store to access various departments, areas, and/or products.

Ability to remain in a stationary position for extended periods.

Frequent lifting.

Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Benefits available include:

Get paid sooner! Daily Pay earned wage access is available to all store employees.

Employee Discount

Paid sick time (accrued based on time worked)

Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)

Commuter Benefits

COVID-19 Considerations :

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications

2+ years' experience in a retail setting preferred.

Candidates must be a minimum of 18 years of age to be considered for employment.

High school diploma/GED preferred.

Outstanding customer service skills to match customers to products that meet their needs.

Basic reading, writing and accounting skills required.

Excellent customer service and communication skills needed.

Strong interpersonal, communication, and problem solving skills.

Ability to work a flexible schedule including evenings, weekends, and holidays.

EEO Statement

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Locations US-TN-COOKEVILLE

ID 2026-22217

Category Retail Sales Associate

Position Type Regular PT

Similar Jobs

Customer Service/Sales

Home Depot • Cookeville, TN • 5h ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

5h ago

Go to Apply

Assistant Store Manager - Operations

Home Depot • Cookeville, TN • 1d ago

Retail & Hospitality

Position Purpose: Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT w...

1d ago

Go to Apply

Operations Experience Manager

Home Depot • Cookeville, TN • 1d ago

Management & Administrative

Position Purpose: Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. T...

1d ago

Go to Apply

Assistant Store Manager - Night Operations

Home Depot • Cookeville, TN • 1d ago

Retail & Hospitality

Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. T...

1d ago

Go to Apply

Sales Manager

Twin Lakes Telephone Cooperative • Cookeville, TN • 1d ago

Management & Administrative

Twin Lakes is seeking a proven and experienced Sales Manager to lead its sales operations and drive performance and growth across all sales channels. This leadership role is responsible for building and coaching a sales...

1d ago

Go to Apply

Manufacturing Team Leader

Adecco US, Inc. • Cookeville, TN • 2d ago

Retail & Hospitality

Adecco Permanent Recruitment has partnered with a manufacturing client to find a full-time Manufacturing Team Leader in the Cookeville, TN area. Responsibilities include, but are not limited to: Lead area production acti...

2d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Cookeville, TN • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

ER Registered Nurse

ManpowerGroup • Cookeville, TN • 2d ago

Hospital & Medical

Our client, a leading healthcare facility specializing in emergency services, is seeking a dedicated ER Registered Nurse to join their dynamic team. As an ER Registered Nurse, you will be an integral part of the Emergenc...

2d ago

Go to Apply

Surveillance Investigator

Allied Universal • Cookeville, TN • 3d ago

Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in i...

3d ago

Go to Apply

Truck Driver Class A CDL (29233)

Hand Family Companies • Cookeville, TN • 3d ago

Trucking & Construction

Salary Range $1,109.40 Salary Position Type Full Time Job Shift Day Education Level High School or GED Category Delivery Description This is a LOCAL, MONDAY-FRIDAY delivery position with NO OVERNIGHT TRAVEL (except occas...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.