Operations Manager - MRF

Casella Waste Systems Inc. • Springfield, MA • 4h ago

Position Summary

The Operations Manager is responsible for overseeing recycling and other post-collection activities within the Material Recovery Facility (MRF). The incumbent will collaborate with the Division or Market Area Manager and other managers in the business unit to execute the division strategy to produce marketable commodities and implement tactical initiatives to drive functional excellence and budget achievement.

Hiring range $82,000 - $106,000

Applicants must be legally authorized to work in the United States without restriction for any employer. We are not able to provide visa sponsorship or assume existing sponsorships.

Key Responsibilities

Oversees all operations staff to provide leadership for the recycling and other post-collections operations of a Materials Recycling Facility.

Manages staff, including hiring, training, coaching, and performance management, to develop supervisory goals and objectives and to effectively resolve safety issues and claims.

Provide training to employees to ensure adherence to all accident/injury prevention programs and safety regulations.

Implements and executes plans to complement the business unit's strategic and operating plan in order to lead the execution of tactical initiatives within the business unit to maximize the customer experience, growth and durability, while optimizing profitability

Manages loads that need to be picked up to ensure the timely and efficient movement of materials.

Manages productivity and adjusts transportation assets as necessary to maintain efficiency.

Manages the routing, movement and tracking of inbound and outbound loads between sites and adjusts schedules and drop off locations to ensure volume and customer commitments are met.

Manage and develop strong relationships with haulers and disposal sites to ensure adequate transportation and disposal site availability and also achieve the best transportation value.

Reviews and measures daily productivity and material quality to increase efficiency.

Oversees drivers to ensure safety and operational goals are being met.

Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella's core values.

Monitors and coaches the driver's performance and behaviors, recommends training or retraining as needed to ensure compliance with all company and safety policies.

Investigate all accidents, customer and driver disputes, and complaints, and ensure all applicable documentation is completed in accordance with policies and procedures.

Adheres to operating standards and manages labor hours to ensure maximum productivity and route management systems for commercial and roll-off routes.

Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a bachelor's degree or, in lieu of a degree, an associate's degree, 3 years of experience in the transportation or logistics industry, and a demonstrated ability to work as part of a team in a collaborative environment.

Excellent problem-solving, organizational, listening, verbal, and written communication skills are required. Proven commitment to work and safety, a strong understanding of state legal load limits, DOT requirements, logistics, and transportation equipment are necessary. Demonstrated proficiency with MS Office 365 and related platforms is necessary.

Only U.S. citizens, lawful permanent residents, TN Visa holders, or applicants with authorized temporary work status may apply.U.S. work authorization is required. Visa sponsorship is not available.

Attributes

Positive, team-oriented leader who possesses the critical combination of passion for the organization and motivational skills with the ability to see the larger picture. Strong leadership, training and organizational skills combined with the ability to effectively communicate and support team members is essential. The incumbent displays dogged determination in achieving personal and corporate goals.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Benefits & RewardsWant easy-to-use, rewarding benefits? Well, we've got those! Our employee rewards program is designed to help you in your career, and in your life outside of Casella. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you.

EEO

Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people.

Join our Talent Community!

Join our Talent Community (https://join.casella.com/join/talentcommunity) to receive updates on new opportunities and future events.

Job Locations US-MA-Springfield

Job ID 2026-8912

Category Operations Management

Type Regular Full-Time

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