Job Description
The Customer Insights Delivery Team delivers data and insights that enables Nordstrom data analysts, data scientists, leadership, store personnel and other business users to drive the critical Nordstrom customer experiences in a single place near real-time.
In our team, you will own the design and development of highly scalable software applications, services, data pipelines and database solutions, apply scientific, mathematical and social principles, and deliver on the Nordstrom strategic visions. You will have various avenues to collaborate and influence several other platforms within Nordstrom Technology and have a companywide impact on both business and engineering. The ideal candidate is creative, customer-driven and has a passion for data engineering and products.
A day in the life...
Design and develop scalable and durable data analytical solutions using in-house and modern technologies for business in an agile environment.
Understand the specific needs of a major line of business and the related set of applications, systems, or functions.
Understand architecture and able to design interaction between multiple modules.
Design and develop distributed data processing pipelines in the Big Data ecosystem in the Cloud, apply data concept, modeling, structures, and infrastructure technologies and adhere to good engineering practices.
Own responsibility for code reviews and drives accountability in following software engineering principles.
Build testing tools and CI/CD pipeline, reduce automation friction to speed up the path to business outcomes.
Identify data performance issues and optimize the solution.
Influence quality standards, identify and measure across the entire solution
Perform on-going production support and on-call support duties. Work with both Onsite and offshore resources daily to resolve any incidents and issues.
Responsible for cost savings, production notifications, alerts, and logging dashboards.
Collaborate with product managers, data analysts, data scientists, business partners and other tech teams.
Partner with analyst stakeholders toward delivering highly effective self-service BI solutions.
Communicate clearly and efficiently with our partner teams.
You own this if you have...
Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience
3+ years of experience in at least one modern programming language such as Java or Python
2+ years of experience with databases, SQL, data modeling, data mining, and automated engineering solutions. Familiarity with GCP BigQuery and Looker is a plus
Experience with cloud environments such as AWS or GCP
Experience in developing distributed data processing solutions using Kafka, Flink, Spark, Kubernetes, Airflow, or similar technologies. Experience with dbt is a plus
Experience in scalable distributed systems, service-oriented and event-driven streaming architecture
Experience with best practices for data engineering and operational excellence
Passion for innovative technologies, eagerness to learn and embrace an AI-first development approach, operational excellence, and customer impact
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$121,500.00 - $188,500.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\16.pdf
About Us
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
