Summary The Food Service Worker, WG-2 is a position in the Nutrition and Food Services located at the Bruce W Carter Department of VA Medical Hospital. Nutrition and Food Service is responsible for providing meals and nutritional care to veteran patients at the Medical Center, and the primary purpose of this position is to perform food service tasks with a sequence of steps that require attention to work operations, sanitation and safety. Responsibilities This Food Service Worker position is located within the Nutrition and Food Services at the Bruce W Carter Department of VA Medical Hospital. Major duties and responsibilities include but are not limited to: Assists in the preparation of simple food items such as sandwiches, salads, beverages, and desserts. Portions food into serving containers using established serving sizes to ensure dietary accuracy. Sets up serving and tray assembly lines with appropriate food, condiments, utensils, and supplies. Loads, arranges, and delivers patient meal trays to designated areas following scheduled delivery times. Collects soiled trays and dishes from patient units and returns them to the dish room for cleaning. Operates commercial dishwashing equipment, ensuring dishes, utensils, and cookware meet sanitation standards. Cleans and sanitizes food service equipment, workstations, and dining areas according to HACCP and VA sanitation policies. Restocks food and non-food items in refrigerators, freezers, dry storage, and serving areas. Follows safe food handling procedures to prevent contamination and ensure compliance with infection control requirements. Receives and stores deliveries; rotates stock using First-In-First-Out (FIFO) methods. Assists cooks and higher-graded food service staff with basic food preparation tasks as needed. Operates various kitchen equipment such as blenders, toasters, warmers, and carts safely and correctly. Communicates with nursing and dietetic staff regarding tray issues, missing items, or diet changes. Performs other related duties to support meal service and ensure efficient kitchen operations. Preferred Experience: Prior food service experience in a healthcare environment, including work on tray-line assembly. Familiarity with sanitation standards, safe food-handling practices, and dishwashing procedures is also preferred. Work Schedule: Part Time (20 hours), 4:00 p.m. - 8:00 p.m. variable work schedule with rotating weekends and holidays. Position Description Title/PD#: Food Service Worker/PD99921A Physical Requirements: The work requires continuous standing and walking, along with frequent bending, stooping, reaching, and stretching to complete food service tasks. The incumbent must be able to lift and carry lightweight items (such as trays, food items, and service equipment) and occasionally handle heavier objects up to 40 pounds. Duties involve pushing food carts over various surfaces and maneuvering them through congested areas. The position requires tolerance for working in both hot and cold environments, including time spent in refrigerated spaces and production areas where temperatures may be above or below normal kitchen conditions. Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Suitable for Federal employment, determined by a background investigation All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Services Registration is required for males born after 12/31/1959 Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Follow Directions Handle Weights and Loads Reliability And Dependability Special Aptitude - Food Service Work Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Education This job does not have an education qualification requirement. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
