Security Service Technician

Allied Universal • Washington, DC • 1h ago

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal Technology Services® is hiring a Service Technician to drive our mission of being the world's most trusted service provider. The technician will perform service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment, including electrified/non-electrified locks, card readers, IP/analog cameras, intercoms, video recorders, and wired/wireless systems.

RESPONSIBILITIES:

Travel to commercial client sites to service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems. Including but not limited to:

Electrified/non-electrified locks, card readers, ancillary door devices

IP/analog cameras, head-end video recording devices

Wired/wireless systems and intercom systems

Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures

Execute, document and track service-related issues through ServiceNow in accordance with Federal, State and local regulations

Interpret electrical schematics, CAD drawings and related documents for use in low-voltage applications

Provide phone and on-line?remote diagnostic support with a high level of customer service to both internal and external clients

Collaborate and perform tasks with other internal teams and clients as required

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Minimum of two (2) years of field experience in the electronic security industry

Ability to work with a variety of hand and power tools

Possession of state specific licensing or ability to obtain and hold license once hired

Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications

Excellent interpersonal and communication (both oral and written) skills to document and report important information with all levels of the organization Ensure the completion of tasks and projects, both independently and as part of a team, to meet deadlines and contribute to the overall success of the organization

Available for scheduled "on-call" duties to respond to emergency service tickets/requests

Strong troubleshooting skills, mechanical and electronics aptitude

Capable of lifting with assistance up to 50lbs and work on various ladder heights

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Highly skilled in the electronic security industry

Experience with any of the following: Software House, CCURE, Lenel, AMAG, S2, Brivo, Milestone, Exacqvision, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI

PAY & BENEFITS:

Hourly pay rate: $40-55 / hr

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance

Eight paid holidays annually, five sick days, and four personal days

Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

LI-26

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1551898

Location: United States-District of Columbia-Washington D.C.

Job Category: Technician

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