Badging Coordinator

Allied Universal • Louisville, KY • 7h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Starting Pay: $21.00/ Hour + Benefits + 401K

Schedule: Monday-Friday / 0800-1600

Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!

Allied Universal® is hiring a Corporate Security Badge Analyst. The Corporate Security Badge Analyst is primarily responsible for assisting client employees, contingent workers, and guests with navigating the client workplace environment, to ensure full compliance with all safety guidelines and badging protocols. Badge Analysts will be responsible for delivering exceptional service and becoming an integral part of shaping the employee and guest experience.

RESPONSIBILITIES:

Greet and direct all client employees and guests

Provide professional first impression to employees and guests

Partner with client internal and external teams to coordinate building access as appropriate

Learn, utilize and maintain in-depth knowledge of the Lenel badging system and all badging processes

Ensure that all complaints, questions, concerns, and suggestions, from associates or guests, are addressed and conducts a follow-up, if needed

Cultivate relationships with associates, to better understand their requirements and improve client's ability to address them

Provide high touch support to associates in the workplace, specifically in lobbies and other high traffic areas; this includes, providing associates with tools, support and information about the building(s)

Regularly assess space readiness; ensuring lobby areas are welcoming, safe and ready for occupancy

Ensure complaints, questions, concerns, and suggestions, from associates and guests, are adequately addressed

Manage card access requests, approve, process and ship access cards to employees across the enterprise

Create and assign badge access levels

Create and disseminate badge audits, reports, and metrics

Perform service troubleshooting and basic vendor coordination for service calls

Handle invoicing, alarm permits, false alarm audits

Manage response plans

Manage intrusion alarm system code requests

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Prior professional or educational (internship or volunteer) administrative or direct customer service experience

Excellent oral and written communication skills; able to correspond and interact with individuals at all levels in the organization

Organizational skills; detail-oriented, self-starter, with exceptional organizational skills

Problem-solving skills; ability to act or respond, with minimal information

Demonstrate a high degree of integrity, accountability, character, and strong work ethic

Ability to multitask and organize with competing demands for priority

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Prior access control or security badging/identification system experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

A www.aus.com/offices.

Job ID: 2026-1555479

Location: United States-Kentucky-Louisville

Job Category: Account Manager, Management

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