NATIONAL LEADERS IN PEDIATRIC CARE
Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California.
Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.
The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.
Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.
It's Work That Matters.
Overview
PLEASE NOTE: This is a remote position. In accordance with CHLA policy, candidates must establish primary residency in California prior to their start date.
Purpose Statement/Position Summary: Children's Hospital Los Angeles (CHLA) is on a multi-year transformation journey to improve the quality, effectiveness, and convenience of care delivery, through the creation and delivery of innovative products. Under the direction of the VP, Chief Digital & Transformation Officer and Director of Operational Transformation, the Transformation team will innovate and develop new products and deliver them to key end-users within CHLA through multiple channels. These initiatives are aligned with key strategic enterprise priorities for CHLA.
The Manager, Programs Sr. will:
Lead and execute key operational transformation initiatives to drive measurable improvements in productivity, performance, efficiency, and margins through the optimization of people, process, and innovative technology.
Provide oversight and strategic direction to Product Managers, ensuring that product development aligns with CHLA's transformation goals.
Support training and capability building for Product Managers on key operational concepts, including data-driven decision-making, change management, stakeholder engagement, and product management methodologies.
Prioritize and align transformation initiatives with CHLA's enterprise strategy, ensuring effective resource allocation and execution of high-impact projects.
Serve as a thought partner to the VP, Chief Digital & Transformation Officer, and Director of Operational Transformation, shaping CHLA's transformation strategy by identifying new opportunities for innovation and optimizing the deployment of operational transformation products.
Minimum Qualifications/Work Experience:
Required:
5+ years of professional experience in Healthcare Performance Improvement/Operations and/or Healthcare Product Management.
Supervisory experience.
Preferred:
Critical Thinking: Skill in exercising initiative, judgment, problem-solving, decision-making.
Collaboration & Leadership: Ability to work across departments, engage leadership, and drive alignment with CHLA's strategic goals.
Data-Driven Decision-Making: Ability to leverage data analytics to drive improvements and measure success.
Change Management & Stakeholder Engagement: Strong experience managing change, influencing stakeholders, and ensuring adoption of new processes.
Understanding of Clinical Workflows: Experience working in a hospital setting that has led to familiarity with how care is delivered in a hospital, including patient journeys, reimbursement economics, provider needs, and operational challenges.
End-to-End Product Lifecycle Management: Experience in the entire product lifecycle, from ideation and development to launch and iteration.
Education/Licensure/Certification: Bachelor's degree in healthcare administration or scientific field with 5+ years' experience from an accredited college or university required. Master's degree in the field of public health, healthcare administration, or business administration preferred.
Pay Scale Information
$99,008.00-$169,728.00
CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.
Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career!
CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.
At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.
Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.
Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.
Transformation
