Summary DIRECT CARE SUPERVISOR (DCS) The purpose of the Child and Youth Program (CYP) Direct Care Supervisor position is to assist the facility Director in providing routine supervisory oversight, support and instruction for CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs. The CYP Direct Care Supervisor provides oversight and accountability of assigned of assigned staff during all hours of program operation. Responsibilities Supervisory Duties Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary. Supports Commander, Navy Installations Command's (CNIC) Equal Employment. Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff. Personnel Management Supervises an assigned team of direct care professionals and volunteers. Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers. Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance. Develops the staffing schedule Validates assigned classroom opening and closing procedures for area of responsibility are completed Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age categories served. Coordinates and supervises field trips. Provides frequent physical check of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented. Conducts quality assurance checks on classroom/activity records Ensures specialized programs for children and youth with special needs are implemented within current policy. Ensures CYP Staff are trained and adhere to special instructions provided by parents. Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming. Program Management Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary. Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes. Program Operations Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed. Ensures facility, program, and activity security through impromptu and routine safety checks. Communication Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations. Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership. Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment. Implements standard operating procedures, policies and procedures Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns. Works collaboratively with other CYP Leaders, parents, T&C's Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program. Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees. Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request. Compliance Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies Ensures resources are established to support staff with implementation of lnclusion Support Plans. Management Operations Assists in obtaining and retaining DoD certification and accreditation. Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance. Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required. Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management. Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP). Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess Specialized experience in the child and/or youth profession or education appropriate to the position. Knowledge of regulations, policies, and standards applicable to the CYP. Knowledge of developmentally appropriate programming designed to meet the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age. Knowledge of child and youth development principles, practices, and techniques. Knowledge of Federal and State laws governing the detection, prevention, and reporting of child abuse and/or neglect. Knowledge of leading a team and understanding motivation and learning styles of individuals and groups in a CYP environment. Skill in program planning, organizing, and employee scheduling. Skill to provide leadership, mentoring, coaching to develop and lead teams in collaborative environments. Skills to conduct informal and formal assessments of children to inform decisions about the children, to improve teaching practices and activity planning, and to drive program improvement. Skill to conduct and document observations of CYP direct care staff to determine progression and provide feedback and follow up. Ability to support and consistently reinforce developmental training of CYP direct care staff, providing ongoing guidance on the range of principles, practices, and techniques to ensure safe, healthy, and appropriate classroom/activity area operations, including recognition and identification of childhood illnesses and child abuse, etc. Ability to conduct and review program evaluations of classroom and activity areas, identifying areas that need improvement, and establishing and implementing corrective action plans to address deficiencies. Ability to communicate effectively in English, both orally and in writing in order to communicate with CYP team and customers, prepare reports and plans, and document observations. Possesses strong interpersonal skills with children, youth, and adults. Ability to identify and respond to emergency situations including evacuations, child illness, and physical and emotional needs. Education A bachelor's degree or higher in Youth Development, Child Development or a related field, which may include Recreation, Youth Recreation, Physical Education, Elementary Education, Secondary Education, Early Childhood Education, Psychology, Social Work, Home Economics with an emphasis in Human Development, or other degrees as appropriate and 2 years of experience working with children and/or youth. OR Two years of specialized experience in the child and/or youth profession. Specialized experience includes leading a team to care for and teach children in a Military childcare setting or similar work. Education and experience must be clearly demonstrated in resume and supporting documents to qualify. Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test. All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05. Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.
