Morning Server

SAINT KATE - THE ARTS HOTEL • Milwaukee, WI • 2h ago

JOB REQUIREMENTS: Description POSITION PURPOSE: Showcase your talent and
passion for this industry as you guide our guests through a menu
overflowing with classic American culinary experience enhanced with a
global flair. To provide the service of food and/or beverage to include
order taking and delivery of any food and/or beverage items in a
friendly, courteous, helpful, timely, and professional manner resulting
in a very high level of guest satisfaction. ESSENTIAL FUNCTIONS: 1.
Check station before, during, and after shift for proper set-up and
cleanliness. Maintain condition and cleanliness of work area. 2. Greet
the guest in a friendly and courteous manner and explain any specials
and/or restaurant promotions for guest awareness. 3. Record the details
of the order from the guests, repeating the order to the guest to check
for accuracy utilizing the guest\'s name as much as possible. 4. Input
the order into the Point of Sale computer to inform the kitchen of the
particulars in the order being placed. 5. Retrieve order up to 30 lbs.
from kitchen, confirm its accuracy, lift and deliver to guest along with
appropriate condiments. Abide by all State, Federal, and Corporate
liquor regulations pertaining to serving alcoholic beverages. 6.
Interact with guest. 7. Maintain a positive attitude throughout shift.
Work as a team player and assist co-workers as needed. 9. Replenish
beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty
coffees. 11. Present check to guests promptly. 12. Collect payment for
check, always thank guest and invite them to return. 13. Supplements the
bus help in clearing and resetting tables. 14. Perform all assigned side
work to include replenishing condiments and restocking service areas.
Perform any general cleaning tasks using standard hotel cleaning
products as assigned to adhere to health standards. 16. Maintain
self-banking procedures. 17. Perform any other duties as assigned.
POSITION REQUIREMENTS: 1. Ability to maintain standards for service,
steps of service and all departmental standards. 2. Must have basic
knowledge of food and beverage preparation, service standards, guest
relations, and etiquette. 3. Knowledge of the appropriate table
settings, service ware, and menu items. 4. Ability to read, write, and
speak the English language sufficient to understand menus, special
promotions, record orders, communicate with guests to explain and record
orders. 5. Ability to remember, recite, and promote the variety of menu
items. 6. Ability to operate a keyboard and learn Point of Sales
procedures to pre-check order and close out the check. 7. Prior food and
beverage experience required. Prior hospitality experience preferred. 8.
Cash handling experience preferred. 9. Maintain professional demeanor
and ensure cleanliness of uniform. 10. Self-motivate during slow
periods. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/11111256CC164533

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