Teller- Part Time

Northwest Bank • Albany, IN • 1d ago

IN0530 Albany

Job Description

DESCRIPTION

Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.

ESSENTIAL FUNCTIONS:

Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals

Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.

Actively engage with and greet customers and take ownership to resolve any customer issues or concerns

Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed

Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.

Exceptional delivery of our 5 Culture Promises

Complete educational training as assigned and self-educate using bank designed programs and applications

Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings

Knowledge and adherence to all security and dual control processes

Responsible to participate in branch opening and closing tasks as needed

Protect the bank from unnecessary risk by following compliance, risk, and operational procedures

Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed

Work evening hours and weekends as scheduled, assigned, or necessary

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

KNOWLEDGE, SKILLS, & ABILITIES:

Ability to establish effective working relationships among team members and participate in solving problems and making decisions

Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written

Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information

Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information

Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Knowledge of computers and the Teller System

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

High School Diploma or equivalent preferred

Work Experience:

Customer service experience preferred

Cash handling experience preferred

Banking and/or retail experience preferred

All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

A t Northwest, we're here for what's next. Whether we're finding opportunities for families, businesses and communities or opening doors for our team, we share a passion for helping the people around us succeed. And we know that in order to provide the highest level of care, we need to understand unique experiences and perspectives. That's why, whether you're interested in a corporate role or something customer-facing, your talent and voice matter. Here, you belong. Working at Northwest, you'll find that we recognize our employees for the important work they do through competitive compensation and benefits, professional development opportunities and by regularly celebrating wins along the way. So, take a look at the opportunities here. And join us as we move into the future making a difference for the people we serve.

Similar Jobs

BMV Customer Service Representative 2

State of Indiana • Muncie, IN • 21h ago

Management & Administrative

BMV Customer Service Representative 2 Date Posted: Mar 27, 2026 Requisition ID: 475004 Location: Muncie, IN, US, 47303 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest em...

21h ago

Go to Apply

(USA) Technician, Refrigeration/HVAC

Walmart • Muncie, IN • 3d ago

IT & Engineering

Position Summary... What you'll do... Supermarket Rack Refrigeration HVAC Technician Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail...

3d ago

Go to Apply

Warehouse Technician

Aerotek • Daleville, IN • 4d ago

IT & Engineering

Job Title: Warehouse Technician Job Description Join our dynamic team as a Warehouse Technician, where you will play a pivotal role in ensuring the efficient operation of our warehouse during the hours of 7:30am to 4:30p...

4d ago

Go to Apply

Registered Nurse

Magnolia Health Systems • Winchester, IN • 4d ago

Hospital & Medical

Job Description: Nurses are valuable members of our health care team who provide direct and indirect nursing care for residents, as prescribed by the physician, assuring that care is provided according to established fac...

4d ago

Go to Apply

Licensed Practical Nurse

Magnolia Health Systems • Portland, IN • 4d ago

Hospital & Medical

4d ago

Go to Apply

Licensed Practical Nurse

Magnolia Health Systems • Winchester, IN • 4d ago

Hospital & Medical

4d ago

Go to Apply

Certified Nursing Assistant

Magnolia Health Systems • Portland, IN • 4d ago

Hospital & Medical

Job Description: Certified Nurse Assistants are valuable members of our health care team who work under the supervision of a licensed nurse to perform basic nursing care tasks as assigned according to plan of care. Annua...

4d ago

Go to Apply

Physical Therapist

Elara Caring • Muncie, IN • 4d ago

Hospital & Medical

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join ou...

4d ago

Go to Apply

(USA) Area Manager - Floor (Grocery)

Walmart • Gas City, IN • 5d ago

Retail & Hospitality

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...

5d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Muncie, IN • 5d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.