At A Glance
As the Area Manager - Operations, you will act as a liaison between the account team and the field and will manage all aspects of the field. You will drive performance against KPIs, advocate for the brand and provide coaching, mentoring, and leadership to your team. Stay up to date on the most current technology and brand initiatives to effectively communicate with your team and consumers. You will support operations by generating reports and analyzing data to drive program improvements.
This full-time, hybrid role requires 3 days per week on-site at our client's Chicago office, while 2 days may be worked remotely. This position holds normal office hours (8am-5pm, M-F).
Minimum Pay
USD $59,000.00/Yr.
Maximum Pay
USD $65,000.00/Yr.
What We Offer
Competitive biweekly pay with bonus potential
Health and wellness benefits plans
Flexible vacation and holiday policies
Paid parental leave
401(k) with employer matching
Auto and technology allowance
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employee
What You'll Do
Manage the performance of a team which will include in-store visitation, performance evaluation, side-by-side selling, career plan development, and other staff assessments as needed
Analyze data (store lists, coverage models, and staff hours)
Manage field questions, and problem-solve solutions
Pull reporting to analyze results and provide coaching to field employees
Provide leadership, guidance, and motivation to direct reports in order to develop skill sets based on their career goals and overall program goals
Provide program direction and development; manage program KPIs and provide prompt creation and communication of all reports
Communicate with the client as needed to understand the strategic direction and enable the account team to create added-value programs that achieve client goals and objectives
Provide strategic client solutions in conjunction with the Client Service Director; evaluate program results, impact change and turnkey all aspects of an account
Display a professional demeanor while representing BDS in all settings
What You'll Bring
Experience and Education:
High school diploma or equivalent required; College degree preferred
3+ years of retail management, field management, or territory management; Previous experience in a field sales/retail environment preferred
Consumer Electronics experience required: Wireless knowledge is preferred
Skills and Attributes:
Detail-oriented with a professional demeanor
Ability to manage a team remotely
Strong interpersonal communication skills both written and verbal
Possess time management and organizational skills
Ability to build relationships and demonstrate solid customer service skills
Must possess strong self-confidence and the ability to build personal credibility
Compelling presentation and influencing skills
Ability to be flexible and adapt quickly
Ability to travel within a designated market 50% of the time
Proficient in Word, PowerPoint, Access, and Outlook
Strong Excel skills required
Windows-based PC access
Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
Regularly sit, grasp, talk and/or hear
Occasionally walk and/or stand
Occasionally carry and lift office supplies up to 10 pounds
Continuous hand/eye coordination and fine manipulation
Important Information
Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.
Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www. (http://www.bdssolutions.com/) channelpartners.com (http://www.bdssolutions.com/) for more information.
Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws-such as accessing, correcting, or requesting deletion of their information-and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy (https://channelpartners.com/privacy-policy/) and California Privacy Rights (https://channelpartners.com/california-privacy-rights/) .
Apply Now! (https://careers-channelpartners.icims.com/jobs/48157/motorola-area-manager---operations/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475128)
Refer a friend
Don't See What You're Looking For?
Join our talent community (https://careers.channelpartners.com/sign-up/talentcommunity) if we do not have an open position that fits your interests.
Job LocationsUS-IL-Chicago
Category Field Team Management
Position Type Full-Time
