Req ID: RQ216836
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: NACI (T1)
Job Family: Process and Operational Efficiency
Skills:
AI Concepts,Change Management,IT Service Management (ITSM),Process Improvements,Release Management
Experience:
3 + years of related experience
Job Description:
Release Analyst
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Release Analyst joining our team to support Healthcare General Ledger Accounting System (HIGLAS).
At GDIT, people are our differentiator. As a Release Analyst supporting IT Service Management (ITSM), you will coordinate and govern release cycles for updates to the HIGLAS Product Suite, contributing to change and release operations in an AI-driven environment that prioritizes continuous improvement and efficient, safe delivery while shaping the future of change enablement.
HOW YOU WILL MAKE IMPACT
Support the efficiency and effectiveness of the Release Management process.
Govern the Release Phases and Release Tasks for in-flight Releases.
Maintain quality checks on releases and ensure those that directly or indirectly result in support Incidents are recorded.
Ensure teams follow the Release Management process guidelines for all releases and escalate any repeated non-conformity.
Maintain the Global Release Calendar.
Attend Notional Timeline Planning meetings to confirm release risks and dependencies.
Present release status at Operational Readiness Review and Change Advisory Board meetings.
Coordinate Release outage and maintenance notifications.
Complete the post-release implementation review of all releases.
Facilitate meetings with the Product Owners, Scrum Master's and internal?teams to gather / provide updates.
Create and maintain Deliverables, Standard Operation Procedures, Reports, Dashboards, KPI's for Release Management area.
WHAT YOU'LL NEED TO SUCCEED
BS/BA or the equivalent and 3+ years' experience with Release Management governance
8+ years' experience working with processes in a similar large-scale application environment
3+ Years' experience with MS Office suite of products.
2 + Years' experience with JIRA, ServiceNow or similar Change/Release Management Tool
2 + Years' experience in working in collaboration with different teams?
Strong written and verbal communication skills for reporting and coordination efforts.
Knowledgeable in the ITIL Framework, with a clear understanding of key process areas (Incident, Problem, Change, Release) and their interrelations.
ITIL foundation certification
Demonstrate excellent process knowledge and strength in defining and maintaining process
Proficient in leading status meetings with the client on a regular basis
Knowledge of Agile methodology and framework
Awareness of cybersecurity best practices in release cycles to safeguard sensitive systems and data
Familiarity with AI applications in IT governance and product lifecycle management
PREFERRED QUALIFICATIONS
Agile Scrum Master certification
Demonstrated excellent process knowledge and strength in defining and maintaining processes
Experience integrating AI and machine learning solutions within IT governance workflows
Location: Remote
Clearance: Public Trust - Candidate must meet the residency requirement of having lived in the US for three (3) of the past five (5) years and pass a CMS background check.
GDIT IS YOUR PLACE
Flexible work week
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
Rewards program for high-performing employees
The likely salary range for this position is $91,800 - $124,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans