Customer Service Specialist Automotive

SHERWIN WILLIAMS CO • Kaukauna, WI • 2h ago

JOB REQUIREMENTS: The Customer Service Specialist is essential to the
success of our Automotive branches. The Customer Service Specialist
works closely with our customers to determine their needs, answer their
questions about our Automotive Sherwin-Williams products, and recommend
the right solutions. The Customer Service Specialist is also expected to
promptly resolve customer concerns and ensure maximum client
satisfaction. The Customer Service Specialist is also responsible for
receiving and preparing orders and safely moving, loading, and
delivering products. The individual selected for this role will be
expected to work at Automotive Branch #9304 located at W4928 Highline
Road, Kaukauna, WI 54130. This is a part-time position. The work
schedule will align with the branch\'s hours of operation of Monday
through Friday between 8:00 AM and 5:00 PM. Specific working hours will
be determined based on business needs and are subject to change. Job
duties involve contact with customers, which may include minors; and
access to cash and other payment methods, electronic equipment, personal
information, store merchandise and other items of value, and such access
may be supervised or unsupervised. The Company therefore has determined
that a review of criminal history is necessary to protect the business
and its operations and reputation and is necessary to protect the safety
of the Company\'s customers, staff, employees, vendors, contractors, and
the general public. Prepare orders for delivery or pickup according to
schedule in a safe and timely manner (load, pack, wrap, label, ship)
Load and unload products from deliveries Operate all material handling,
tinting, mixing and testing equipment in a safe manner Operate and
maintain warehouse vehicles and equipment, including but not limited to
forklifts, hand trucks/pallet jacks, carts, etc. Assist customers in
person and over the phone by determining needs and presenting
appropriate products and services Process sales transactions in the POS
accurately and consistently with policies and procedures Communicate and
cooperate with supervisors and coworkers Keep a clean and safe working
environment and optimize space utilization Follow quality service
standards and comply with procedures, rules, and regulations Ensure that
the stockroom is organized Comply with inventory control procedures and
assist with... For full info follow application link. Sherwin-Williams
is proud to be an Affirmative Action, Equal Employment Opportunity,
Inclusion and Diversity Supportive Employer. All qualified candidates
will receive consideration for employment and will not be discriminated
against based on race, color, religion, sex, sexual orientation, gender
identify, national origin, protected veteran status, disability, age,
pregnancy, genetic information, creed, marital status or any other
consideration prohibited by law or by contract. VEVRAA Federal
Contractor requesting priority referral of protected veterans.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3A898B65C97A4125

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