Sr. Supply Chain Manager, Sub Same Day Delivery

Amazon • Nashville, TN • 4h ago

Description

At Amazon, we work every day to be the most Customer-centric company on earth. To do this the Sub Same Day team is constantly bringing new and exciting delivery products, customer selection, and exceptionally fast delivery speeds to new and existing Customers. To offer these products at a low cost, we are building one of the worlds fastest and most efficient supply chain networks. The Sub Same Day team is seeking a Sr Supply Chain Manager who will own projects to improve network performance for customer facing quality metrics (i.e. Concessions).

We are looking for a dynamic, self-starter, who will learn quickly and thrives in an ambiguous environment. As a Sr Supply Chain Manager you will be responsible for building our roadmap to improve SSD Operations Concessions performance, drive process, program, and policy change across the organization, and report on performance versus business goals.

Key job responsibilities

Thrive in an environment of ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and delivering on commitments

Understand Amazon supply chain technology systems, people, and process at a level of depth required to lead new or existing programs

Collaborate and lead internal business units including supply chain colleagues, deliver experience product, field operations, transportation, finance, research, science, technology, and engineering teams to effectively integrate new store concepts and delivery products

Mine data quickly and efficiently to develop creative solutions to emerging customer problems and appropriate supply chain metrics to measure new product success

Create detailed reports and process improvement initiatives to improve efficiency and quality of execution

Communicate effectively both written and verbally with both external customers (Service Providers, Carriers, Vendors) and internal customers (Finance, Technology, Site Leadership, Linehaul providers, etc)

Communicate goals, roles, responsibilities and desired outcomes to cross-functional project teams to gain buy-in and delivery to project schedules

Work within time constraints; problem solve, remove barriers, and coordinate with stakeholders

A day in the life

A day includes solving complex problems for our customers by maintaining a close connection to input and outcome metrics across multiple lines of business and by driving alignment across stakeholders to deliver results. By distilling key insights, this individual will organize the team programmatically and lead cross functional projects to completion. You will partner very heavily with Business Intelligence, FC operations, Amazon Flex, and Customer Service. This individual should excel at: analyzing complex data, dealing with ambiguity, delivering results, earning trust, demonstrating a willingness to solve problems, and thinking about both short- and long- term solutions.

About the team

The team is in a rapid growth phase both with our existing business and the weekly addition of new selections and product line delivery options. With this growth comes a fast pace environment where problems and corresponding solutions have a cycle time of 24 hours. The environment represents a start up with the administrative systems and mechanisms that come with a large corporation.

Basic Qualifications

Bachelor's degree in supply chain management, operations, engineering, analytics or related field

5+ years of program or project management experience

5+ years of data analysis experience

5+ years of supply chain experience

Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

2+ years of leading large complex programs experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually

USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Amazon

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