IT Operations Manager

Actalent • San Diego, CA • 10h ago

Job Title: IT Operations ManagerJob Description

The Senior Manager, IS Delivery ensures the reliable delivery of IT services, providing a stable, secure, and high-performing technology environment for corporate and industrial operations. This role is responsible for maintaining service excellence, meeting SLAs, ensuring user satisfaction, and supporting business growth through efficient IT operations.

Responsibilities

Spearhead the end-to-end delivery of IT services, ensuring optimal availability, performance, and user satisfaction across the organization.

Establish and monitor SLAs and KPIs; implement ITIL-aligned processes (incident, change, problem management) to drive operational excellence and consistency.

Collaborate with cross-functional stakeholders to align IT services with strategic business goals and support enterprise-wide scalability.

Direct the management of enterprise infrastructure, cloud platforms, and mission-critical applications to ensure secure, scalable, and resilient operations.

Lead business continuity planning, disaster recovery strategies, and compliance with information security standards across all environments.

Ensure IT operations adhere to regulatory standards, internal controls, and cybersecurity frameworks.

Promote secure practices across systems, networks, and user interactions throughout the organization.

Build and lead a high-performing IT team focused on service excellence, innovation, and continuous improvement.

Deliver structured change management, user training, and support programs to maximize adoption and impact of new technologies.

Essential Skills

Experience developing tactical methodologies and maintaining processes for compliance in Information Services Delivery and Digital Transformation.

Demonstrated use of the latest technology to enhance organizational growth.

Solid analytical skills and judgment to proactively identify and solve complex problems.

Strong attention to detail, organizational skills, and the ability to prioritize in changing situations.

Excellent interpersonal, verbal, and written communication skills.

Additional Skills & Qualifications

8+ years of relevant work experience.

Experience with Azure and IT operations in a manufacturing environment.

Work Environment

The work environment includes both office and manufacturing settings. Office work requires the ability to sit for extended periods and manage data entry tasks. In a manufacturing environment, the role may require standing, walking, bending, and lifting up to 50 pounds. There may be exposure to dust and variations in physical activity throughout the workday. The organization is committed to providing reasonable accommodations for qualified applicants or employees with disabilities as needed to perform essential job functions.

Job Type & Location

This is a Permanent position based out of San Diego, CA.

Pay and Benefits

The pay range for this position is $120000.00 - $145000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Diego,CA.

Application Deadline

This position is anticipated to close on Apr 3, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

Accenture • San Diego, CA • 2d ago

Management & Administrative

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help re...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.