Case Administrator (Legal Services/Administrative Support)

American Arbitration Association • Fresno, CA • 8h ago

Location: Fresno, CA, United States

Date Posted:Mar 25, 2026

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected] .

Description

Case Administrator (Legal Services/Administrative Support) - 2026-28

The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data.

Work Environment

This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.

Compensation

Charlotte, Miami, San Antonio: $49,000 - $52,000

Atlanta, Buffalo, Dallas, Fresno: $52,000 - $55,000

Houston, Johnston, Minneapolis: $53,000 - $56,000

Chicago, Philadelphia, Voorhees: $55,000 - $59,000

Boston, Los Angeles: $58,000 - $61,000

New York City, San Francisco: $62,000 - $65,000

This position is also eligible for quarterly performance-based incentives.

Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.

Qualifications

Associate's degree in business or related field, or equivalent combination of education and experience

Minimum three years of experience in customer service, case administration, or legal environments

Strong written and verbal communication skills; able to interact effectively with diverse stakeholders

Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)

Comfort with web-based systems and adaptability to new technologies, including AI-related tools

Exceptional attention to detail and time management skills

Ability to manage sensitive information with professionalism and discretion

About Us

The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

Similar Jobs

Technician lll, Industrial Water Treatment

Veralto • Fresno, CA • 1d ago

Legal & Paralegal

??ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This water treatment technical representative position is focused on maint...

1d ago

Go to Apply

Industrial Painter

Trillium Flow Technologies • Fresno, CA • 1d ago

Legal & Paralegal

Trillium Flow Technologies, founded on a legacy of premier products and service, provides mission-critical valves, pumps, and aftermarket services in oil and gas, power generation, water and wastewater, and general indus...

1d ago

Go to Apply

Industrial Maintenance Tech 1

Aerotek • Del Rey, CA • 1w ago

Legal & Paralegal

Job Title: Maintenance Technician I Responsibilities Perform preventative maintenance and emergency repairs on processing equipment. Troubleshoot and identify mechanical issues, such as sensor malfunctions. Conduct MIG w...

1w ago

Go to Apply

Foreman Industrial Electrician

Aerotek • Clovis, CA • 2w ago

Legal & Paralegal

Job Title: STATE CERTIFIED & CARDED Foreman Electrician! Job Description We are seeking a dedicated and experienced Foreman Electrician to oversee electrical construction projects from pre-construction planning throu...

2w ago

Go to Apply

Foreman Industrial Electrician

Aerotek • Clovis, CA • 2w ago

Legal & Paralegal

2w ago

Go to Apply

STATE CARDED Industrial Electrician

Aerotek • Clovis, CA • 3w ago

Legal & Paralegal

3w ago

Go to Apply

Office of General Counsel | Paralegal | Senior Legal Corporate Specialist

Deloitte • Fresno, CA • 3w ago

Legal & Paralegal

Senior Legal Corporate Specialist (Paralegal) Deloitte is seeking a Senior Legal Corporate Specialist (Paralegal) to join its Office of General Counsel ("OGC"). The hired individual will perform complex paralegal assignm...

3w ago

Go to Apply

Senior Construction Inspector

Stantec • Fresno, CA • 1h ago

Trucking & Construction

Communities everywhere share the need for clean water. And as they work to meet that need, they're facing new, more complex challenges every day. Our water professionals collaborate to contribute innovative ideas, guided...

1h ago

Go to Apply

Senior Construction Technician

Stantec • Fresno, CA • 1h ago

Trucking & Construction

Stantec's Water practice is looking for highly motivated Construction Technical Specialist with large water and wastewater project experience in the Central Valley and Bakersfield/Fresno, California area. The Constructio...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Madera, CA • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.