Personal Banking Representative

FirstBank • Silverthorne, CO • 3d ago

Description

Founded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do right by customers, communities, and employees, which is at the center of the company's "banking for good" mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. There's an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

A Personal Banking Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts, and informing on products and services. A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain account relationships by providing solutions and resolving customer problems through quality customer service and product knowledge.

What you will do

Assist customers with a wide range of inquiries and requests

Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer

Open new accounts and provide product/service information

Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing

Process transactions accurately and adhere to all compliance requirements

Review daily reports and perform maintenance on accounts

Recognize and develop opportunities for cross-selling FirstBank products and services

Sell bank products and meet company sales goals

Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures

Perform other duties and projects as assigned by the market or region

Understand and comply with all provisions of the Safety in the Workplace policy

Hours may vary from 35-40 hours per week

Minimum Requirements

Entry-level job with little or no prior relevant work experience in the function

Preferred Requirements

Cash handling and customer-service experience

Knowledge, Skills, and Abilities

Good customer-service skills and the ability to work well with others

Basic mathematic and problem-solving skills

Comfortable in a sales environment

Detail-oriented with the ability to multi-task and change directions quickly

Working Conditions and Physical Requirements

Frequently remains stationary throughout a typical business day

Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms

Occasionally positions self to access drawers and shelves of various heights

Frequently reaches for and handles paperwork and files

Constantly communicates with customers, coworkers, and management in-person and on the phone

Must be able to exchange accurate information

FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.

Salary Range

$22.00 Per Hour

Statement of Benefits

FirstBank offers a suite of benefits that support our employees' professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D

This Job may be eligible for the:

New Accounts Cross-Sell Queue Incentive Plan

EOE/Affirmative Action

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.

Colorado Job Application Fairness Act

Under Colorado's Job Application Fairness Act, you have the right to redact from any documents that you submit in connection with your application information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation

This job opportunity is expected to close on 4/3/26

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Manager Accounting

Freeport-McMoRan • Empire, CO • 1w ago

Finance, Accounting & Banking

Manager Accounting Requisition ID: 143290 Location: Empire, CO, US, 80438 Category: Finance & Accounting Share this Job Why You Should Apply For This Job: At Climax Molybdenum, we are committed to providing an employ...

1w ago

Go to Apply

Treasury Management Officer

Alpine Bank • Avon, CO • 1w ago

Finance, Accounting & Banking

Description General Purpose The Commercial Banking Treasury Management Officer sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sa...

1w ago

Go to Apply

Personal Banking Representative I - Avon

Alpine Bank • Avon, CO • 3w ago

Finance, Accounting & Banking

Description General Purpose The Personal Banking Representative (PBR) I provides excellent customer service by establishing a working relationship with internal and external customers through effective communication. The...

3w ago

Go to Apply

Assistant Director of Finance

Hyatt • Vail, CO • 3w ago

Finance, Accounting & Banking

Description: Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairli...

3w ago

Go to Apply

Regional Director, Private Student Loan Sales (Eastern United States) - Nelnet Bank

Nelnet • Breckenridge, CO • 3w ago

Finance, Accounting & Banking

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo...

3w ago

Go to Apply

Reservations Agent (CM)

Vail Resorts • Keystone, CO • 8h ago

Retail & Hospitality

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th...

8h ago

Go to Apply

Branch Operations Coordinator - Avon, CO

Wells Fargo • Avon, CO • 18h ago

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our c...

18h ago

Go to Apply

Activities Attendant

Vail Resorts • Vail, CO • 2d ago

2d ago

Go to Apply

Customer Service Representative - Vail

Alpine Bank • Vail, CO • 3d ago

Management & Administrative

Description "What's it about?..." Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and bet...

3d ago

Go to Apply

Advanced Cook - The Hythe - Marriott Luxury Collection

Vail Resorts • Vail, CO • 3d ago

Retail & Hospitality

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.