Become a part of our caring community and help us put health first
This is a remote role reporting to the President of Operations for the North Region of CenterWell Home Health. This is a salaried position which includes participation in an annual incentive bonus plan of up to 35% of annual salary.
As Area Vice President of Operations, you will be responsible for administration and management of 34 branches located across the Midwest in KY, IA, IL, IN, MN, and WI. We ask that you have an in-depth understanding of how organization capabilities interrelate across segments and enterprise-wide.
Humana is a $100 billion leader in integrated healthcare, ranking among the Fortune 50. You will be in the Home Health business of its CenterWell subsidiary.
As one of the nation's largest home health providers, CenterWell Home Health (CWHH) combines the stability and opportunities of a large national company with the ability to make a positive, local impact. We provide care for patients in their homes who are managing a chronic condition or recovering from injury, illness, surgery, or hospitalization.
The Area Vice President of Operations will implement the operational strategy required to fulfill the region objectives. This strategy will focus on assuring sales and earnings growth, operational success, ongoing performance improvement, and compliance and regulatory adherence. You will work with multiple areas at both the regional and corporate level to ensure achievement of overall goals. We prefer that you reside in one of the states within the North Region. We expect approximately 25-50% travel to achieve 15 - 25 branch touchpoints per year (in-person visits when possible).
Essential Responsibilities:
Manage Market Executives of Operations, including process and personnel management, achieving financial goals, etc.
Oversee and deploy Remote/Regional Clinical Managers.
Develop market plans, including growth strategies, budget, and annual planning; monitor market expenditures.
Direct market billing and credit activities; review billing rates; coordinate with Business Service Center for accounts receivable activities.
Analyze market conditions, competitors, and business volume.
Backfills for Market Executives of Operations to oversee Branch Directors if a Market Executive role is vacant.
Partner with sales counterpart to ensure continued branch growth by expanding our client base.
Work with clinical team to ensure quality deliverables.
Provide coaching and mentorship to Market Executives of Operations and Remote and Regional Clinical Managers.
Demonstrate excellent interpersonal abilities and collaborate with individuals across multiple professional roles, including physicians, executive leadership, and medical groups.
In general terms, you have operations management experience (typically 8+ years) in a multi-site, multi-state home health environment. You will have expertise in developing large-scale business strategy, along with a history of growth performance and budget achievements. You will have financial skills and an ability to create practical solutions to address challenges. You exhibit engagement and emotional intelligence. Finally, you will be a people leader with executive presence and experience expanding and elevating the capabilities and performance of a multi-level team.
Use your skills to make an impact
Required Qualifications:
Bachelor's degree in clinical (nursing or therapy), healthcare administration, business or related field.
Experience with and understanding of the rules and policies of the Home Health industry.
Experience with EMR or HIM systems.
Reside in (or adjacent to) one of the states within the North Region - KY, IA, IL, IN, MN, or WI.
Preferred Qualifications:
Master's degree.
OASIS experience.
Homecare Homebase (HCHB) experience.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$150,000 - $206,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
