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Account Manager/Proactive Inside Sales

Consolidated Electrical Distributors • Lacey, WA • 2h ago

Summary

Job title: Account Manager/Proactive Inside Sales

Job ID: null

Department: Lacey - CED

Location: null-null

Description

Summary:

We are looking for an Account Manager/Proactive Inside Sales to own multiple clients' books of business, ensure customer satisfaction, and provide sales support. This will require both office work and possible visits to customer sites. The ideal candidate is someone who hates to lose, is a self-starter, competitive, driven and client centric. This person needs to have an entrepreneur's spirit and is willing to work to build our rapidly growing business.

Your ability to learn and general interest in what we do is more important than your education/job history.

Reports to: Profit Center Manager

Minimum Qualifications:

Previous customer service and/or administrative experience in retail, hospitality, restaurant, etc. (office experience may be considered as well)

Computer proficiency is required

Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential

ADDITIONAL PROFICIENCIES

Stellar multitasking and prioritizing ability, as well as a strong sense of urgency

Excellent communication skills, both written and verbal

Be organized and possess strong problem-solving skills

Must show initiative, self-motivation, perseverance

Mechanical or industry interests is recommended

Preferred Qualifications:

Bachelor's degree or associates degree in relevant field OR 2 years industry experience

Working Conditions:

Working conditions vary and will include warehouse, office, and external environments.

Activities will include lifting, sorting, standing, but mainly office setting

Office work may include sitting for extended periods.

May include some travel - both by car and by air

Manufacturing client facilities may have hazards or dirty conditions.

Supervisory Responsibilities: No

Essential Job Functions:

Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience.

Processing orders.

Quoting and consulting on technology specs.

Help our clients migrate and modernize continuously.

Engage in ongoing learning and training in electrical distribution equipment and lighting to give customers advice on products and product alternatives.

Drive client spec.

Make site visits to intimately understand our clients' business and educate them our ways to improve their business with technology.

Answer phones, take walk-ins, and answer client emails.

Prepare/pick sales orders in support of the warehouse team.

Support our team's growth and find new ways to creatively service our clients.

Give input on marketing, events and broader customer communications; update lobby displays and stock literature in showroom.

Other duties as assigned

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $28 to $32 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

Profit Sharing

Benefits:

Benefits available for this position are:

Insurance - Medical, Dental, Vision Care

Long Term Disability Insurance after 25 months

Life Insurance at 1X your annual salary

401(k) (18 or older)

Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days

Paid Holidays - 9 days each year

Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually

Paid Pregnancy & New Parent Leave

Health Savings Account (HSA) and matching

Dependent Care Flexible Spending Account (FSA)

Teledoc

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