Hotel Bell Attendant/Delivery Services Attendant

Hyatt • San Antonio, TX • 3h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Bell Attendant/Delivery Attendant is in constant communication with the Guest Service Supervisor and operations team to ensure guests requests for deliveries and/or retrievals are fulfilled efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant/Delivery Attendant will provide the following services, but are not limited to:

Delivery and retrieval of guest luggage and personal items

Retrieve all request through i-Touch and other similar electronic devices

Retrieve any guest deliveries that come through (i.e. Uber Eats, Mail, Floral Delivery, etc.) and delivering to the guest room in a pleasant, timely manner

Ensure quality of presentation of food from in-house venues

Delivering all food orders from Q Kitchen¦Bar and MKT Place, to include pool orders

Presence in the lobby assisting guests when there are no deliveries in queue

Working closely with Valet and Front Office teams to ensure a smooth arrival and departure experience

Assisting Housekeeping with guest requests on an as needed basis

And all other duties as assigned

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment

Must have refined verbal communication skills

Must be able to lift, push, pull and carry at least 50 pounds of weight

Must be able to tolerate longer periods of time standing/walking

Must have open availability and be able to work any shift on any day including and weekends and holidays.

Must have the desire and motivation to grow

Benefits:

On-site hotel covered parking at a discounted daily and monthly rate or free VIA bus pass

Full health benefits offered after 30 days of employment

401K options and match

Employee stock option plan

Discounted and complimentary hotel accommodations anywhere in the world

Paid time off including vacation, sick, and holiday pay

Free meals in employee cafeteria

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Primary Location: US-TX-San Antonio

Organization: Hyatt Regency San Antonio

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: SAN034976

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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