Information Technology Generalist 2
Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5274953)
Apply
?
Information Technology Generalist 2
Salary
$67,736.00 - $102,905.00 Annually
Location
Dauphin County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2026-45372
Department
Infrastructure Investment Authority
Division
PV Pennvest
Opening Date
03/23/2026
Closing Date
4/1/2026 11:59 PM Eastern
Job Code
01542
Position Number
00302573
Union
AFSCME
Bargaining Unit
A4
Pay Group
ST08
Bureau / Division Code
00331000
Bureau / Division
PV Pennvest
Worksite Address
Forum Building, 5th Floor
Worksite Address
607 South Drive
City
Harrisburg, Pennsylvania
Zip Code
17120
Contact Name
Michelle Seltzer
Contact Phone
717.705.1657
Contact Email
miseltzer@pa.gov
Description
Benefits
Questions
THE POSITION
Would you like to assist Pennsylvania residents and entities with obtaining clean water? If so, the Pennsylvania Infrastructure Investment Authority (PENNVEST) has a unique opportunity for an Information Technology Generalist II. This position is responsible for overseeing and maintaining PENNVEST's overall physical and virtual information technology (IT) environment to ensure secure and reliable IT for the agency. Make your career goals a reality with our dedicated team of professionals!
DESCRIPTION OF WORK
In this role, you will be providing system administration by coordinating and maintaining virtual machine servers located at OA-OIT Enterprise Data Center as well as managing security across agency web applications. Work also involves providing hardware and software support for agency staff and offering technical support to internal and external PENNVEST Portal users. You will have the opportunity to assist with the utilization of Power Platform solutions for PENNVEST Web Applications, to support Pennsylvania municipalities, authorities, businesses, and communities in applying for financial assistance for various @types of drinking water, wastewater, stormwater, and non-point source projects. Additionally, you will be responsible for managing agency telecommunications, protecting IT assets, serving as agency Service Now Administrator, administering agency DocuSign account and platform, identifying and resolving potential and actual security issues, managing complex IT projects, and contributing to IT budget forecasts.
Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00302573)
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
Travel to and from PENNVEST's Harrisburg headquarters location is required.
Telework: You will have the opportunity to work from home (telework) full-time as PENNVEST operates in a virtual office format. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services;or
Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field;or
A bachelor's degree in any information technology field;or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Additional Requirements:
One year of experience with the following:
Administering DocuSign creating groups and user, creating DocuSign templates and DocuSign Power Forms for business process, and providing staff DocuSign technical support
Working with Electronic Document Management Systems (EDMS) similar to OnBase with knowledge of document @types, keywords, document import, and document purge according to PHMC record retention schedule
Supporting intermediate functionality within MS Word, MS PowerPoint, MS Excel, and MS Planner
Creating SharePoint forms utilizing MS PowerApps, developing MS Power Automate business solutions for workflows and applications using web services
Creating Service Now incident tickets knowing which catalog, category, subcategory, and service to select for the incident
Creating and implementing information technology project plans for systems, telecommunications, and software upgrades
Creating test plans, performing tests within web applications and systems, and conducting audits across IT functions
Contributing to annual IT budget formulation for reoccurring costs and new IT hardware, software, and telecommunications equipment
Contacting third-party reseller for quotes to purchase software, hardware, and services
Providing technical support, maintaining security, and ensuring ADA compliance
You must be able to perform essential job functions.
Commonwealth employees who wish to use their seniority rightsmustapply to the internal posting for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Do you have one or more years of experience as an Information Technology Generalist 1 while employed by the Commonwealth of Pennsylvania?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
Do you have one or more years of experience as an Applications Developer 1 while employed by the Commonwealth of Pennsylvania?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
Do you have one or more years of experience as a Network Specialist 1 while employed by the Commonwealth of Pennsylvania?
Yes
No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
How many years of information technology experience do you possess?
4 or more years
3 to less than 4 years
2 to less than 3 years
Less than 2 years
No experience
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
09
How much college coursework have you completed in an information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
A conferred Bachelor's degree or higher
A conferred Associate's degree
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
10
Have you successfully completed, or are you within three months of completing a bachelor's degree in information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Yes
No
11
If you are within three months of completing a bachelor's degree in information technology, on what date do you expect to graduate? If this does not apply to you, please @type N/A in the text box.
12
Additional Requirement -Do you have at least one year of experience administering DocuSign, including creating groups and users, developing DocuSign templates and PowerForms for business processes, and providing technical support to staff?
Yes
No
13
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
14
Additional Requirement -Do you have at least one year of experience with Electronic Document Management Systems (EDMS) similar to OnBase?
Yes
No
15
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
16
Additional Requirement -Do you have at least one year of experience supporting intermediate functionality within MS Word, MS PowerPoint, MS Excel, and MS Planner?
Yes
No
17
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
18
Additional Requirement -Do you have at least one year of experience creating SharePoint forms utilizing MS PowerApps, developing MS Power Automate business solutions for workflows and applications using web services?
Yes
No
19
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
20
Additional Requirement -Do you have at least one year of experience creating ServiceNow incident tickets, including selecting the appropriate catalog, category, subcategory, and service?
Yes
No
21
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
22
Additional Requirement -Do you have at least one year of experience creating and implementing information technology project plans for systems, telecommunications, and software upgrades?
Yes
No
23
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
24
Additional Requirement -Do you have at least one year of experience creating test plans, performing tests within web applications and systems, and conducting audits across IT functions?
Yes
No
25
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
26
Additional Requirement -Do you have at least one year of experience contributing to annual IT budget formulation for reoccurring costs and new IT hardware, software, and telecommunications equipment?
Yes
No
27
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
28
Additional Requirement -Do you have at least one year of experience contacting third-party reseller for quotes to purchase software, hardware, and services?
Yes
No
29
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
30
Additional Requirement -Do you have at least one year of experience providing technical support, maintaining security, and ensuring ADA compliance?
Yes
No
31
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
