Customer Service Associate

Walgreens • Frostburg, MD • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1777023BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 101 BISHOP MURPHY DR,FROSTBURG,MD,21532

Full District Office Address: 101 BISHOP MURPHY DR,FROSTBURG,MD,21532-01329-17857-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17857-FROSTBURG MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Keyser, WV • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Manager Engineering 2

Northrop Grumman • Keyser, WV • 1w ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Cumberland, MD • 1w ago

Management & Administrative

1w ago

Go to Apply

Campus Police Officer - WVU Potomac State College (Keyser)

West Virginia University • Keyser, WV • 3w ago

Management & Administrative

Description The University Police Department at Potomac State College West Virginia University is seeking applications for a Campus Police Officer position to advance WVU's commitment to our values of Service, Curiosity,...

3w ago

Go to Apply

Plant Protection Officer

West Virginia Employer • Keyser, WV • 3w ago

Management & Administrative

Pay Scale: Entry Level Pay: $18.00 Progression to Top Rate $27.95 Position Summary: Security provides 24/7 Plant Protection Security coverage consisting of 1st, 2nd, 3rd shifts Perform Employee and Visitor Access control...

3w ago

Go to Apply

Principal Supply Chain Planning Specialist

Northrop Grumman • Keyser, WV • 1h ago

Manufacturing & Warehouse

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunit...

1h ago

Go to Apply

Part-Time CSR I - Hampshire Square Branch

FNB Bank • Romney, WV • 1d ago

Customer Service Representative I DEPARTMENT: Branch Operations REPORTS TO: Branch Manager at any of the banks locations or Head CSR SUPERVISES: None POSITION CLASSIFICATION: Non-Exempt SUMMARY: Provides basic cash recei...

1d ago

Go to Apply

Full Time CSR I - Fort Ashby Branch

FNB Bank • Fort Ashby, WV • 1d ago

1d ago

Go to Apply

CSR I

FNB Bank • Fort Ashby, WV • 1d ago

1d ago

Go to Apply

CDL Truck Driver Van OTR Fleet

Roehl Transport • Grantsville, MD • 1d ago

Trucking & Construction

In our over the road Van Fleet, you'll haul largely no-touch freight across 48 states and Canada. As you see the nation, you'll also see many different shippers and locations. You'll get our Dynamic Pay Plan that better...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.