Retail Assistant Branch Manager

Woodforest National Bank • Cortland, OH • 5h ago

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country!

The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.

Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.

Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships. Proactively grow business deposits and loans through inside and outside business calling.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.

Embrace and leads a technology driven customer experience.

Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Inspire and coach team members to reach their full potential and act as a positive role model.

Demonstrate flexibility to perform every other duty as assigned.

Other Responsibilities:

Exhibit operational excellence through diligent adherence to policies and procedures.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Practice branch security procedures and protect customer confidentiality and privacy.

Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.

Practice prudent expense management.

Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.

Competencies Required:

Must be proactive when seeking business outside of the branch.

Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.

Must be open to direct coaching and feedback.

Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.

Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree and 1 year of relevant and transferrable sales and/or customer service experience. · Demonstrable leadership ability and experience. Prior supervisory experience is helpful. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging.

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.

Travel: · Up to 25% or more outside of branch or as needed by customer.

Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: *Branch Banking

Organization: *Ohio

Title: Retail Assistant Branch Manager

Location: Ohio-Cortland

Requisition ID: 072230

Similar Jobs

Maintenance Tech I - 1454

Miller Industry • Hermitage, PA • 4h ago

Retail & Hospitality

About Miller Industries: Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You've seen our vehicles on such television shows as "Highway Thru Hell", "Wrecked", a...

4h ago

Go to Apply

Maintenance Multi-Trade (Electrical/Mechanical)

ClarkDietrich • Warren, OH • 20h ago

Retail & Hospitality

Description Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich, a leading manufacturer of cold-formed steel framing and...

20h ago

Go to Apply

Retail Sales Associate

Verizon Communications, Inc. • Hermitage, PA • 3d ago

Retail & Hospitality

Reference #: R-1092490 When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power a...

3d ago

Go to Apply

Retail Sales Specialist

Charter Communications/Spectrum • Hermitage, PA • 3d ago

Retail & Hospitality

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and...

3d ago

Go to Apply

Retail Customer Service Cashier

Love's Travel Stops & Country Stores • Diamond, OH • 4d ago

Retail & Hospitality

Benefits: $11.00 - $23.00 p/hr Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competi...

4d ago

Go to Apply

District Sales Manager

Sysco • Youngstown, OH • 5d ago

Retail & Hospitality

JOB SUMMARY The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing...

5d ago

Go to Apply

shift supervisor - Store# 70782, HERMITAGE, E. STATE STREET

Starbucks • Hermitage, PA • 5d ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a s...

5d ago

Go to Apply

Entry-level Lube Tech/Technician (Part Time)

Valvoline • Hermitage, PA • 6d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

6d ago

Go to Apply

Retail Sales Specialist

Charter Communications Holding Co LLC • Warren, OH • 6d ago

Retail & Hospitality

6d ago

Go to Apply

Janitorial Maintenance

Pilot Company • Girard, OH • 1w ago

Retail & Hospitality

Company Description Pay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.