Assistant Manager, In House Marketing

Travel + Leisure Co. • Williamsburg, VA • 3d ago

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates.

What You'll Do:

Responsibilities include, but are not limited to:

Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)

Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)

Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)

Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)

Other duties as assigned (5% time)

Travel Requirements

Minimal

What You'll Bring:

Minimum Requirements and Qualifications

Education

High School Diploma, GED, or equivalent

Training requirements

None

Knowledge and skills

Excellent verbal and written communication skills; must maintain a high level of professionalism at all times

Ability to effectively coach, counsel and motivate direct reports

Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)

Ability to efficiently multi-task

Ability to negotiate effectively

Working knowledge of marketing databases

Ability to recruit, train and develop employees

Ability to lead by example

Detail oriented and accurate

Ability to carry out responsibilities in accordance with the organization's policies and applicable laws

Demonstrated problem solving ability

Technical Skills

Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.

Job experience

Two (2) years marketing experience required, primarily in vacation ownership industry.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Similar Jobs

Cook - Closing Shift

Raising Cane's • Yorktown, VA • 1d ago

Retail & Hospitality

Starting hiring pay at: $16.25 As a Cook at Raising Cane's, you will set the pace of the Restaurant by ensuring all of the food we serve meets our high standards. Working in the Kitchen at Raising Cane's is a fun and fas...

1d ago

Go to Apply

Assistant Store Manager - Night Operations

Home Depot • Williamsburg, VA • 1d ago

Retail & Hospitality

Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. T...

1d ago

Go to Apply

Common Area Attendant - Club Wyndham Governor's Green Resort

Travel + Leisure Co. • Williamsburg, VA • 6d ago

Retail & Hospitality

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

6d ago

Go to Apply

Wireless Retail Sales Associate - W1759

OSL Retail Services • Gloucester, VA • 6d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

6d ago

Go to Apply

(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Walmart • Williamsburg, VA • 6d ago

Retail & Hospitality

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve f...

6d ago

Go to Apply

barista - Store# 63947, DOWNTOWN WILLIAMSBURG

Starbucks • Williamsburg, VA • 1w ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

1w ago

Go to Apply

barista - Store# 10093, GRAFTON

Starbucks • Yorktown, VA • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Automotive Assistant & Service Managers

Mavis Tires & Brakes at Discount Prices • Gloucester Point, VA • 1w ago

Retail & Hospitality

Gloucester Point, VA, USA | Hourly | 40000-65000 per year | Full Time NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tires Family. We're loo...

1w ago

Go to Apply

Guest Services/Male Locker Rooms Attendant- Full Time

Crescent Hotels and Resorts • Williamsburg, VA • 1w ago

Retail & Hospitality

Description From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and en...

1w ago

Go to Apply

Beverage Barista

McDonald's • Smithfield, VA • 1w ago

Retail & Hospitality

We are seeking skilled and friendly baristas to join our team. In this role you will greet customers, take orders, prepare hot and cold beverages while maintaining a clean workspace. You will operate multiple @types of b...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.