US-Business Pro

Apple • Minneapolis, MN • 2h ago

Role Number: 200653048-2939

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Business Pro, you're part of a team that's passionate about helping businesses succeed. The Business Pro develops and grows relationships with high-potential business customers, and builds loyalty by maintaining those relationships. You have strong business and sales acumen, and knowledge of Apple products and services, key Small Medium Business (SMB) industries, business challenges, and trends in your local community.

You serve as a resource and mentor for the broader team, and help support an environment where business is integrated into Apple Retail's culture. You partner with leadership to find opportunities to connect customers with powerful tools and solutions that help their businesses thrive.

Description

Establish and engage business customers by showcasing our technology. Help them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees.

Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.

Serve as the go-to expert on business solutions, and mentor the team on business customer needs and solutions.

Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers' business needs.

Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer experience.

Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management, using Customer Relationship Management (CRM) and other tools.

Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures.

Perform other tasks as needed, including but not limited to providing customer service and support in your line of business.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should:

Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in your work location, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Have experience in retail or sales, or related work experience.

Have extensive business solutions experience with Apple products and services.

Be proficient in the local language, both written and spoken (sign language supported).

Preferred Qualifications

You can:

Show a track record of strong performance and results in technology or business solutions sales.

Communicate effectively and tailor your communication style to different audiences.

Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure.

Build rapport and work effectively with both internal and external customers, including business owners and executives.

Demonstrate excellent organizational and process management skills, the ability to set priorities, and responsiveness to customer requests.

Demonstrate excellent learning, negotiation, interpersonal, and customer service skills.

Draw from advanced Apple expertise on mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, and challenges.

Learn, navigate, and use new tools and systems.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

Apple

Go to Apply

Share this job

Similar Jobs

Overhead Crane Operator

Aerotek • Roseville, MN • 1h ago

Job Title: Overhead Crane Operator Shift Options: 1st Shift: 6:00 AM - 2:30 PM 2nd Shift: 2:20 PM - 11:50 PM Job Summary The Overhead Crane Operator is responsible for unloading semi-trailers, staging materials, and hand...

1h ago

Go to Apply

Materials Handler

Taylor Communications, Inc. • White Bear Lake, MN • 1h ago

Manufacturing & Warehouse

Start a new career with us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunit...

1h ago

Go to Apply

Production II | 2nd Shift

Sanmar Corporation • Shakopee, MN • 1h ago

Manufacturing & Warehouse

At SanMar, the work you do makes a difference. Job Level Grade T3 Supervisor No Level DC Tier 3 What's the Short Version? A Production II associate is responsible for multiple duties including restocking, order audit, an...

1h ago

Go to Apply

Security Officer Part Time - Warehouse

Allied Universal • Golden Valley, MN • 1h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1h ago

Go to Apply

Warehouse Worker

Aerotek • Minneapolis, MN • 1h ago

Manufacturing & Warehouse

Job Title: Warehouse Worker Job Description Join a dynamic team at a leading steel distribution center in SE, Minneapolis, MN. As a Warehouse Worker, you'll have the opportunity to grow within a national company, gaining...

1h ago

Go to Apply

Data Engineer

System One • Minneapolis, MN • 1h ago

IT & Engineering

Job Title: Data Engineer Location: Minneapolis, MN Job Summary: System one is seeking a Data Engineer in Minneapolis, MN to help lead the development of our enterprise data warehouse. You will be the primary engine behin...

1h ago

Go to Apply

Hy-Chi Department Manager

Hy-Vee Food Stores • Shakopee, MN • 1h ago

Management & Administrative

Additional Considerations (if any): Bilingual Preferred - Mandarin - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engage...

1h ago

Go to Apply

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Oak Park Heights, MN • 1h ago

Hospital & Medical

Job Description: Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy...

1h ago

Go to Apply

Pharmacy Customer Service Associate

Walgreens • Shakopee, MN • 1h ago

Hospital & Medical

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In acco...

1h ago

Go to Apply

Designated Coordinator: $1000 HIRING BONUS

Lutheran Social Service of MN • Minneapolis, MN • 2h ago

Description As a Designated Coordinator, you will oversee the program management for homes supporting individuals with disabilities. Pay: Annual Salary of $48,500 $1000 Hiring Bonus Shifts: Although the hours for this po...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.