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Account Manager - Engineering & AEC Staffing

System One • Overland Park, KS • 1h ago

Job Title: Account Manager - Engineering & AEC Staffing

Location: Overland Park, Kansas

Type: Direct Hire

Contractor Work Model: Remote but must be local to Kansas City area

Job Brief

A System One Account Manager is responsible for building long-term, trusted relationships with engineering and AEC clients by delivering a high-touch, concierge-level staffing experience. This role oversees a portfolio of active engineering job requisitions and ensures seamless fulfillment in partnership with the Account Executive and recruiting teams.

The Account Manager plays a critical role in growing and protecting client relationships by maintaining continuity, driving service excellence, and creating strong barriers to entry against competitors. Success in this role is defined by client satisfaction, fulfillment quality, and long-term account retention and expansion.

What Does an Account Manager Do?

Account Managers oversee the end-to-end management of engineering staff engagements, including job order intake, fulfillment coordination, and ongoing client communication. You will build strong relationships with key stakeholders within architecture, engineering, and construction firms, ensuring staffing solutions align with project demands, timelines, and technical requirements.

This role works cross-functionally with internal partners, including Account Executives, Recruiting Leadership, Recruiters, and Operations-to optimize delivery, improve client experience, and identify growth opportunities within existing accounts.

A successful Account Manager collaborates closely with the sales team to achieve revenue and retention goals while keeping clients engaged, informed, and confident in System One's services over the long term.

Responsibilities

Serve as the primary point of contact for all assigned engineering and AEC client accounts

Build and maintain strong, long-lasting relationships with client stakeholders and decision-makers

Develop trusted advisor relationships with engineering managers, project leaders, and executive sponsors

Manage the flow of engineering job requisitions and oversee the fulfillment process from intake through placement

Ensure timely and successful delivery of staffing solutions aligned with client project needs and objectives

Collaborate with recruiting teams to align technical talent with engineering disciplines and project requirements

Forecast, track, and report on key account metrics, including fulfillment activity and revenue performance

Prepare regular account status updates and performance reports

Support issue resolution, escalations, and complex client requests as needed

Requirements & Skills

Proven experience in staffing, recruiting, or account management, preferably within engineering, technical, or AEC markets

Demonstrated ability to communicate, present, and influence stakeholders at all levels, including senior leadership

Experience delivering client-focused staffing solutions in a fast-paced, project-driven environment

Strong working knowledge of Bullhorn ATS/CRM, search tools, and Microsoft Office (especially Excel)

Ability to manage multiple accounts and priorities simultaneously while maintaining strong attention to detail

Excellent listening, negotiation, and presentation skills

Strong verbal and written communication abilities

Bachelor's degree (BA/BS) preferred

COMPENSATION:

Salary plus monthly commission on individual placement gross profit.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

LI-TH1

Ref: #275-Eng Kansas City

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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