Sales and Service Technician

Bridgestone Americas • Blue Springs, MO • 2h ago

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $16.00 - $23.90

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

Hybrid Role

Customer service, sales, customer issue resolution- 75%.

Basic vehicle service tasks, oil, tires, fluids- 25%.

Store operations, opening/closing, inventory, displays- as needed basis.

Growth and career development role

May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.

Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

High School Diploma or equivalent.

Valid automobile driver's license.

Customer service and career growth mindset.

Ability to learn and perform basic vehicle service tasks.

Ability to learn and operate store systems.

PREFERRED QUALIFICATIONS

2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.

Previous consumer retail sales experience.

Previous automotive experience a plus.

Previous management/supervisory experience a plus.

OUR CREW KNOWS BENEFITS

Medical, Dental and Vision - Starting day 1 for all our teammates

Paid vacation and holidays

On-the-job training and company-funded ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

Professional Development: No matter where you're at in your career, we've got the resources to help you level up.

Community Involvement: We pride ourselves on working with our local communities and giving back where we can.

Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.

The opportunity to develop and grow, through training and regular mentorship.

Corporate Social Responsibility activities.

A truly global, dynamic and challenging work environment.

Agility and work/life effectiveness and your long-term well-being.

A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Similar Jobs

Customer Service Associate II

Dollar Tree • Belton, MO • 1h ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

1h ago

Go to Apply

Market Grille Department Manager

Hy-Vee Food Stores • Gladstone, MO • 14h ago

Management & Administrative

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully e...

14h ago

Go to Apply

Customer Service Representative

U-Haul • Kansas City, KS • 1d ago

Management & Administrative

Location: 5200 State Ave, Kansas City, Kansas 66102 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Rep...

1d ago

Go to Apply

Service Advisor

Hendrick Automotive Company • Merriam, KS • 1d ago

Management & Administrative

Hendrick Toyota Merriam Location: 9505 W. 67th St, Merriam, Kansas 66203 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling se...

1d ago

Go to Apply

customer service associate I

Family Dollar • Kansas City, MO • 1d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Human Resources Specialist

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Kansas City, MO • 1d ago

Management & Administrative

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position...

1d ago

Go to Apply

Human Resources Specialist

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Kansas City, MO • 1d ago

Management & Administrative

1d ago

Go to Apply

Senior Government & Major Account Manager - Midwest Territory

Sharp Electronics Corporation • Kansas City, MO • 1d ago

Management & Administrative

Overview Reporting to the Director of Government & Major Accounts, the SR Government & Major Account Manager is responsible for all territory development and sales of Sharp corporate digital copier, printer, and...

1d ago

Go to Apply

Regional Sales Manager - ASI

J&J Family of Companies • Kansas City, MO • 1d ago

Management & Administrative

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

1d ago

Go to Apply

Administrative Assistant - Paragon Infusion Centers

Elevance Health • Independence, MO • 1d ago

Management & Administrative

Administrative Assistant - Paragon Infusion Centers Location : 20120 E Jackson Dr C, Independence, MO 64057 or 8434 Ward Parkway Kansas City, MO 64114 Shift: Days. Clinic is open Monday-Friday Onsite: This role requires...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.