INTERNAL CONTROLS OFFICER SENIOR
WHAT IS THE OPPORTUNITY?
Internal Controls Officer is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The team is responsible for providing governance and oversight to enhance the control environment to ensure successful remediation of operational risk exposures. This includes providing practical guidance, functional expertise, strategic direction, and execution rigor to significant operational risk remediation activities. The Senior Officer is responsible for challenging the quality, sufficiency, and completeness of 1LOD risk remediation and control management activities for moderate to high-risk initiatives in compliance with the Issue Management Policy and Standard and the Internal Controls Management Policy (ICMP) and Standard and for communication outcomes of objective assessment through escalation and reporting to Senior Management as necessary.
WHAT WILL YOU DO?
Conduct review and challenge of remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability.
Conduct review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure.
Ensures work is produced and documented in alignment with quality and content requirements.
Provides clear and transparent updates on remediation progress
Exercises independent judgment in identifying and assessing risk.
Prepares, reviews, and presents review and challenge results to Leadership, including outlining the risk of control deficiencies
Ensures observations and findings are documented and escalated to appropriate leadership.
Exercises effective communication and promotes positive client relations with business line colleagues and management
Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered.
Provides 2LOD audit and regulatory exam support.
Executes additional departmental initiatives and other duties as assigned.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent
Minimum 7 years of experience in financial services industry, with at least five years in an operational risk management, internal audit, or compliance role
Minimum 3 years of control assessment and validation experience
Minimum 1 year of supervisory experience
Additional Qualifications
Bachelor's degree or higher and other professional qualifications such as a CPA, CA, etc.
Strong business knowledge of financial services
Understanding of Risk Management/Operational Risk Management and Internal Controls testing methodology
Strong knowledge of issue management practices with proven experience in issue management design and/or execution
Ability to handle complexity and ambiguity
Proven track record building strong relationships across multiple business functions
Ability to deal effectively with conflict
Well-developed influencing, analytical and problem solving skills
Must be able to convey complex concepts in a clear and concise manner
Ability to work independently with effective time and project management
Ability to work in a matrix environment
Strong interpersonal/teamwork skills
Strong communication (verbal and written), negotiation, and presentation skills required
WHAT'S IN IT FOR YOU?
CompensationStarting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our https://careers.cnb.com/benefits.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
