Inside Sales Representative Customer

BORDER STATES INDUSTRIES INC • Eau Claire, WI • 3h ago

JOB REQUIREMENTS: Be part of a growing, successful company in an
exciting and challenging field. Border States is 100% employee-owned,
which means you\'re empowered to make decisions, find solutions and
receive rewards for your hard work. This position will be located in:
Eau Claire, WI Application Deadline: until filled. Please note that the
position may be filled before or after the listed application deadline.
Applications will only be accepted while the posting remains active. Job
Summary The Inside Sales Representative supports the day-to-day
operations of the Customer Service team in promoting sales, obtaining
orders, and providing service to our customers. Utilizes and
continuously develops product and application knowledge and industry
best practices to develop solutions to meet customer needs. Grows
relationships with customers and suppliers. Manages projects, receives
and enters orders, provides consistent and timely follow-up on customer
inquiries, coordinates and expedites deliveries, processes returns, runs
daily reports and resolves customer and order issues. Responsibilities
Essential Functions Receives and enters orders in an accurate and timely
manner. Optimizes margin and service through efficient use of
cross-docking, transfers, drop-ship, etc. Provides price quotes to
customers for existing bill of materials and creates bill of materials
from take-offs. Responsible for managing projects. Provides consistent
and timely follow-up on customer inquiries and order status. Secures
pricing from vendors, coordinates deliveries, and expedites deliveries
when necessary. Effectively processes returns to maximize value.
Utilizes and continuously develops product and application knowledge and
industry best practices to develop solutions to meet customer needs.
Provides value to customer through the sourcing of material. Enhances
and grows relationships with customers and suppliers through frequent,
meaningful communication. Runs daily reports and resolves customer and
order issues. Assists customers with billing issues. Non-essential
Functions Assists with and provides training as needed. Attends sales
and product meetings, trade shows and technical training programs, as
needed. May input TCCM cost savings documentation relevant to the
assigned customer base. Participates in and advises sales management on
the implementation and success of marketing plans and strategies.
Performs other duties as assigned by supervisor or other designate.
Qualifications Associate\'sbusiness/trade degree preferred or the
equivalent in work experience. 3+ years of prior customer service, city
desk, or sales experience. 3+ years of prior electrical distribution
experience preferred. Technical ability to understand electrical systems
. Working knowledge of PC for Windows, Microsoft Office (Excel, Word,
and PowerPoint), internet, and email. Working knowledge of SAP... For
full info follow application link. EOE AA M/F/VET/DISABILITY ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D88D27D8154D498D

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