Assistant Parts Manager

J X ENTERPRISES INC • Waukesha, WI • 5h ago

JOB REQUIREMENTS: Apply Job Type Full-time Description About Us: At JX,
we are more than just a provider in the diesel industry; we are a team
united by core values that define our commitment to excellence. Our
employees play a crucial role in assisting both internal and external
customers with solutions for their trucking needs. From entry-level
opportunities to experienced roles, this position is tailored for
motivated and career-minded individuals seeking the potential for growth
and increased responsibility as they expand their knowledge. Our values
of Honoring Commitments, Creating Positive Experiences, Fostering
Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good
Stewardship permeates every aspect of our company. Join us in growing
all aspects of our business while embodying these values. Shift:
Monday - Friday 7:00am - 4:00pm Job Purpose: The Assistant Parts Manager
will direct and coordinate counter and outside sales, shipping and
receiving, selling, and distributing truck parts to customers at
required levels of profitability. Essential Duties and Responsibilities:
Honor Commitment: Deliver exceptional customer service for our retail
parts business, demonstrating a commitment to customer satisfaction and
exceeding expectations. Keep customers informed on the status of special
order and back-order parts, fulfilling promises and maintaining
transparent communication. Manage inventory levels to achieve target
turns while minimizing stockouts and lost sales, demonstrating a
commitment to efficient inventory management and meeting sales goals.
Create Positive Experiences: Greet customers and assist in parts
selection, creating a welcoming and helpful environment for customers.
Answer questions, provide price quotes, inform of companion part
requirements and specials in-person and over the phone, offering
knowledgeable and friendly service. Handle customer returns effectively
and with empathy, ensuring a positive resolution to any issues. Foster
Life-Long Learning: Continuously expand knowledge of parts, their
applications, and industry trends to provide expert advice to customers.
Proactively seek feedback from customers and colleagues to identify
areas for improvement and enhance service. Participate in training
programs and industry events to stay informed about new products and
technologies in the parts sector. Exhibit Pioneering Spirit: Create
sales opportunities in the parts department through proactive
engagement, identifying customer needs, and suggesting solutions.
Relieve the inventory of slow and non-moving stock by implementing
creative strategies and promotions. Identify and suggest new products or
services that could enhance the parts department\'s offerings and meet
customer needs. Demonstrate Good Stewardship: Oversee parts warranty...
For full info follow application link. Equal Opportunity Employer of
Minorities, Females, Protected Veterans, and Individual with
Disabilities *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/7AF2CF4BFE224574

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