Do you want to join an organization that invests in you as a Clinical Operations Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
Under the leadership of the Corporate Director of Operations, the Corporate Operations Manager is responsible for planning and executing infrastructure and operations projects across the 5 Patient Logistics Centers field locations and corporate centralized operations. This individual will drive the continuous improvement of the quality, usability, and adoption of the tools and resources available to the PLC field teams. Projects will be focused on technology, emergency preparedness, labor & productivity, process improvement, and the alignment/acquisition of new facilities, business units, and functions. The Operations Manager, with direction from the Director of Operations, will serve as the business owner of multiple initiatives - driving strategic prioritization, planning implementations and driving project execution.
What you will do in this role:
Identify opportunities to improve the quality of the tools/resources available to the PLC teams.
Key contributor to the development, planning, and execution of PLC programs and projects
Supports integration efforts for new facility acquisitions and service line expansions
Supports efforts related to expansions and consolidations of PLC locations
Partners with other corporate/field service-line leaders as needed to maintain alignment on specific initiatives and/or general strategic direction.
In conjunction with the Director/AVP of Operations, leads and executes the technology strategy for the PLC organization including solution development and implementation
Supports PLC emergency preparedness initiatives and serves as key team member for Emergency Operations Council activations and hospital evacuation efforts
Supports onboarding and ongoing skill development of PLC leaders, including site visits as needed
Supports alignment with key service lines, business areas, departments, and programs to support HCA and PLC and to increase collaboration for growth across HCA
Presents at meetings when needed or as substitute for Director of Operations, audience may include both field and corporate leadership
Supports all other duties as assigned from the Corporate Ops Director and other members of the corporate PLC Team
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
What qualifications you will need:
College Graduate Required
MBA or MHA Preferred
RN licensure preferred
Prior management/supervisory experience in a healthcare related field preferred
Minimum 1 year of leadership experience
The ability to be strategic in bringing ideas to the leadership table
Participative management style and an ability to work in a matrix environment
Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including but not limited to Corporate/Division leadership, hospital leadership, staff from information technology and clinical backgrounds, physicians, and external vendors
Must be independent, driven, self-motivated, and passionate with an exceptional work ethic, executive presence, integrity and presentation skills, both oral and written
Demonstrate leadership competency in customer needs and expectations, human resource management, financial outcomes, strategic vision and execution, marketing initiatives, and continuous improvement skills
Ability to work well under pressure on concurrent, multidisciplinary projects
Excellent attention to detail and creative problem-solving abilities
Ability to establish credibility and be decisive
Solid level of strategic acumen, with strong analytical skills and ability to solve problems on a timely basis
Strong administrative, management and personnel organizational skills
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Clinical Operations Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
