Working Title: Workers' Compensation Claims Adjuster
Job Class: Workers' Compensation Claims Management Specialist/Intermediate/Senior
Agency: Administration Dept
Job ID : 92948
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/20/2026
Closing Date : 04/09/2026
Hiring Agency/Seniority Unit : Administration Dept / Administration-MAPE
Division/Unit : WC Claims Team
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range - WC Claims Mgmt Specialist: $24.79 - $35.96 / hourly; $51,761 - $75,084 / annually
Salary Range - WC Claims Mgmt Specialist Intermediate: $28.26 - $41.43 / hourly; $59,007 - $86,506 / annually
Salary Range - WC Claims Mgmt Specialist Senior: $30.23 - $44.48 / hourly; $63,120 - $92,874 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Non-exempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This posting is being announced at three (3) different classification levels: Entry Level, Intermediate, and Senior. The final job classification will be determined based on the selected finalist's qualifications.
The Risk Management division operates Minnesota state government's self-insurance program, along with the state workers' compensation and safety program. The division also insures the state's assets and provides property and casualty coverage. The Workers Comp unit takes a proactive approach with a focus on safety and loss control efforts that strive to minimize the incidence of injuries, accidents, and other damages and losses.
As a claims management specialist/adjuster, you will administer and manage workers' compensation claims by applying the compensation, rehabilitation, and medical provisions of workers' compensation laws, rules, case law, and division policies and procedures; investigate and analyze claims to determine liability and ensure that injured workers receive appropriate benefits; establish and adjust reserves to reflect the potential exposure of each claim; provide assistance and information to all parties and develop effective working relationships; coordinate the disability management/vocational rehabilitation process; represent the employer in dispute resolution; work with agencies on strategic planning for difficult cases and provide cost estimates of various solutions; settle claims where feasible; pursue subrogation recovery; and direct litigation to control costs and limit the employer's exposure.
This position is eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for details.
Minimum Qualifications
The following qualifications are required of all applicants seeking consideration for these positions. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position.
With all positions, a Bachelor's degree may be substituted for one (1) year of experience as described below. An Associate's degree may be substituted for six (6) months of experience as described.
Workers' Compensation Claims Management Specialist
One (1) year of experience performing workers' compensation claims management for a self-insured employer, third party claim administrator, an insurance carrier, governmental employer, or similar environment. Workers' compensation claims management experience would include handling of claims involving time loss from work and other indemnity-related claims, along with applying laws and case laws to claims.
Workers' Compensation Claims Management Specialist Intermediate
Two (2) years of experience performing workers' compensation claims management for a self-insured employer, third party claim administrator, an insurance carrier, governmental employer, or similar environment. Worker's compensation claims management experience would include handling of claims involving time loss from work and other indemnity-related claims, along with applying laws and case laws to claims.
Workers' Compensation Claims Management Specialist Senior
Three (3) years of experience performing workers' compensation claims management for a self-insured employer, third party claim administrator, an insurance carrier, governmental employer, or similar environment. Worker's compensation claims management experience would include handling of claims involving time loss from work and other indemnity-related claims, along with applying laws and case laws to claims.
In addition to the above required qualification, successful applicants must also have:
Skill in:
Using Microsoft Word and Excel.
Effective communication sufficient to explain complex medical and legal concepts, and provide information about workers' compensation benefits.
Mathematical calculation sufficient to determine and pay benefits correctly.
Ability to:
Organize and prioritize work.
Preferred Qualifications
Education and/or training in a medical or legal profession.
Medical or legal terminology gained through training or experience.
Knowledge of subrogation requirements, processes, and responsibilities.
Additional Requirements
Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
