At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
We are looking for an exceptional technology leader with an intense passion for building, leading and aligning teams that deliver results in a fast-paced and cross-functional environment. The Director of Delivery Management is responsible and accountable for how our technology solutions are delivered and supported. They provide thought leadership, coaching and direction for all assigned staff and establish/enforce standards and best practices for the technologies and applications their teams develop and support. In this role, you will focus specifically on Digital Commercial Banking, leading technology delivery for our Business and Commercial Payments segments. You'll drive innovation in payment solutions and digital capabilities that serve our commercial clients, working across product, technology, and business teams to deliver integrated experiences
About This Role:
Lead, manage and grow assigned team of technology resources supporting Digital Commercial Banking
Mentor, develop, and guide engineering teams in the alignment and adoption of CoE practices
Establish a collaborative work environment that fosters autonomy, transparency, innovation, and personal growth fostering a fail fast and learn fast environment
Work closely with the team's Program Manager, Scrum Master and Product Owners to mitigate risk and remove impediments in order to meet project delivery dates
Collaborate with leaders across IT and the Business to manage portfolios of work aligned to our Strategic Imperatives
Actively manage costs, to include forecasts, projections and support of the overall IT budgeting process
Lead staff in understanding metrics around system uptime and identify systems needing enhanced focus for improvement
Act as technical lead and escalation point for technical teams, internal/external customers, and vendors
Seek and capitalize upon opportunities to increase customer satisfaction and deepen relationships through transparent communication and the building of trust
Work with technology vendors to implement application upgrades and new technology solutions
Own vendor management for applications under your direction, including negotiating Statements of Work, tracking vendor billing, playing an active role in maintenance renewals and holding vendors accountable
Ensure applications remain compliant according to banking regulations and security policy
Continually improve teams through attracting, retaining, developing, & organizing our talent and capabilities
Maintain up-to-date knowledge of the latest and greatest technologies, tools, methodologies, and frameworks for software engineering and engineering management
The Ideal Candidate for This Role:
The right candidate for this role:
Track record of leading cross-functional technology teams in delivering customer-facing digital banking solutions
Familiarity with agile delivery methodologies and DevOps practices in a banking environment
Is passionate towards coaching individuals to help meet both individual and team needs
Is a champion of change who promotes innovative thinking in order to help lead modernization efforts
Has successful experience with agile methodologies
Desires to work in a fast-paced, high energy environment
Takes a very high degree of initiative and has a strong work ethic
Operates with integrity and respect for others
Minimum Qualifications:
Required:
Bachelors' degree or equivalent work experience
7+ years of experience in technology leadership
Demonstrated success in managing and developing high-performing technology teams
Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
Experience with financial forecasting and budgeting practices
Desired:
Experience leveraging AI technologies to enhance digital banking capabilities
Knowledge of digital banking security standards, authentication methods, and regulatory compliance requirements
Strong understanding of the commercial banking landscape, particularly payment products and treasury management solutions
Has proven experience managing digital channel delivery (online and mobile banking platforms) at financial institutions
Deep understanding of web and mobile application development practices, including modern frameworks, APIs, and responsive design principles
Candidates must possess unrestricted work authorization and not require future sponsorship.
Compensation:
Compensation range (base pay): $136,655.00-$232,313.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260387
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here. (https://www.fnbo.com/careers/belonging)
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-is-the-law.pdf) to download 'EEO is The Law' Self-Print Poster
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-supplement-federal-contractors.pdf) to download 'EEO is The Law' Supplement for Federal Contractors
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-supplement-gina.pdf) to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
