Administrative Specialist
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Administrative Specialist
Salary
$52,903.00 - $82,086.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
26-05885
Department
Community Partnerships & Engagement
Opening Date
03/20/2026
Closing Date
4/3/2026 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $ 52,903 - $67,495
Work Day/Hours: 8:00am - 5:00pm
This is the third level in a four-level Administrative Support Series devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform a broad range of par a professional work ranging from routine to specialized office/customer service support such as processing complex transactions ; handling escalate d customer service requests; coordinatin g and maintaining office processes and office information ; and performing quality assurance on transactions and/or work product.
An incumbent is responsible fo r providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects. Incumbents may serve as an executive assistant to a department director .
Duties/Responsibilities
This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the D epartment.
Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procu rement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation , reporting and/or monitoring of expenditures/revenues ; maintaining service contracts and coordinating equipment repair; and coordinating work flow.
Provides quality assurance over administrative support functions including financial, procurement and human resources transactions ; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees.
Serves as a lead worker, assigning work and monitoring work completion, as assigned.
Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned. Work may also include program support such as handling facility rental requests; training staff; documenting and routing customer complaints .
Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process.
Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and public information materials including information for city council agenda items; provides general administrative support to staff and/or projects.
Receives, processes and routes calls ; provides information to callers; researches and resolves complaints and makes referrals as appropriate ; handles call on behalf of executive staff, ensuring appropriate and timely follow up.
Reports to work in an emergency or disaster event, as assigned.
Performs other duties of a similar nature and level as assigned.
Minimum Qualifications & Experience
Associate's degree in business or related field.
Two years of advanced administrative support experience.
Additional Preferred Skills
Some assignments may require a North Carolina Public Notary registration
Benefits - General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
How many years of advanced administrative support experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 2 years of related experience
2 years but less than 5 years of related experience
5 or more years of related experience
05
How many years of experience do you have with ERP (Enterprise Resource Planning) systems?
No related experience
Less than 1 year of related experience
1 year but less than 2 years
2 years but less than 5 years
5 or more years
06
How many years of experience do you have supporting senior level management?
No related experience
Less than 1 year
1 year but less than 2 years
2 years but less than 5 years
5 or more years
07
How would you rate your experience level with MS Office applications such as Excel, Outlook, Word, and PowerPoint?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
08
Do you have experience with electronic communication and virtual meeting tools such as Teams and Zoom?
Yes
No
Required Question
